Reviews
I have always taken my Diesel pickup truck to Jim Ellis
I have always taken my Diesel pickup truck to Jim Ellis since 2015. Great service, good customer service. I had some issues a couple of times over the years, but they always take care of my issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. We truly appreciate your loyalty. Expect the Best! Service Manager Mr. David Theriault
We can always count on Vlad to take care of us and both
We can always count on Vlad to take care of us and both of our cars
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Hi there! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
The service was excellent the speed and customer
The service was excellent the speed and customer experience were great. They make sure I have a ride there and back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
They got me in and quickly they are the best Sonya was
They got me in and quickly they are the best Sonya was great and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!
Awful.
Awful. 3 hours for oil change with appointment. Cost was 70% more expense than California Chevy dealerships.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Would better if my driver’s seat didn’t come back with
Would better if my driver’s seat didn’t come back with grease on it
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your review. Please don't hesitate to reach out to us directly if you have any concerns, we would be happy to help! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Luis was great.
Luis was great. Friendly and efficient. In and out quickly. Good communication skills and follow up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
Warm welcome, Luis listened and was able to offer logical
Warm welcome, Luis listened and was able to offer logical and intuitive selection to suit my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
Car was returned and they couldn’t even bother to vacuum
Car was returned and they couldn’t even bother to vacuum the drivers side, mention they broke my trunk but didn’t tell me until pick up, over priced and low quality service!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Elise went above and beyond in working with my tire and
Elise went above and beyond in working with my tire and wheel service contact. Pickup and dropoff made it easy to work with Jim Ellis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!