Reviews
Initial inaccurate info.
Initial inaccurate info.regarding service needs. Agent gave information regarding a car that was not mine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We apologize for the mix-up in regards to your vehicle. We hope to see you again! Expect the Best! Service Manager Mr. David Theriault
The experience was pleasant and seamless.
The experience was pleasant and seamless. Vladimir took care of my needs in a timely manner and pointed out things to look out for going forward.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Mr. Lasley, Thanks for sharing your thoughts about your experience working with Vladimir here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Great experience overall.
Great experience overall. Need to provide electronic feedback on vehicle status during ordering process that the customer can access.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino
The best dealer in Georgia so far I bought new 2022
The best dealer in Georgia so far I bought new 2022 suburban so far good car!! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Daniel, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
AMAZING SERVICE.
AMAZING SERVICE. LOAN IS THE BEST! Highly recommend this company for your truck repair services!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabrielle, Thank you so much for your excellent review! We are so glad that Loan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault
My service advisor, Vladimir, is fantastic.
My service advisor, Vladimir, is fantastic. He explains what my vehicle needs and why. Everyone in the service department is nice and they work as a team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. Vladimir and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Don Mathis
David Theriault, the service manager, has built a terrific team ! His star is Luis Valdez, the best service tech in the business !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donald, Thank you for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault
Vlad is the best!
I was in for routine maintenance and Vladimir was my service advisor. I've had him several times before and I can't say enough great things about him. He's always friendly, professional, attentive, and responsive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gordon, Thank you for sharing your service review! It's a pleasure to know that Vladimir and our team provided you with such excellent assistance. We hope to see you again! Expect the Best! Service Manager Mr. David Theriault
Oil Change
Great Customer Service, very professional and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
Charles was very attentive to detail?
Charles was very attentive to detail? Work completed when indicated. Repeat customer for many years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault