AutoNation Chevrolet Laurel

Mr Kyle E and Mr Fleming J were so great to me and my mother and very welcoming and paticient during the entire process. They made sure we were getting a useful product in our price range. After having come bad luck with cars in the recent past they made us feel secure, that we were making a good decision in dealing with AutoNation Chevrolet. I have already told my friends and coworkers about our Great Customer Service Experience! I am the Quality Assurance and Training Specialist for a local energy company and I must say the way they gave us good service will definately be a training room example of how to give Star Service the right way. Thanks for all you have done! BNRR

I have purchased at least 15 new cars over my lifetime. I believe this was the best experience I have ever had with a car dealership. Communication was open, honest, and timely. Our salesperson, Kyle Englert, was friendly, knowledgeable and always available. There was absolutely no pressure. The Impala we purchased has great styling and technology. All persons at the dealership, including the general manager and sales manager were friendly and accommodating. Upon taking delivery, we found the car in mint condition. We were aided by our salesperson in registering OnStar for any help we may need on the way to taking the car home. Again a superb buying experience. We will recommend Kyle Englert and the entire dealership to our family and friends.

If you need a Chevy in the Baltimore/DC area, go to AutoNation in Laurel. Look up Anthony or Rodolfo. These two were amazing. Anthony drove 2 hours to pick up the car I wanted. If I need another car soon, I'll start here.

I originally came in to look at cars. I wasn't looking to purchase but your salesman, Roderick Hill was very convincing! He was very confident that AutoNation Chevrolet of Laurel would help me with my situation. I was shocked that they did! I am extremely satisfied with my purchase, thanks to Roderick!

After my last car, which I also purchased from Fox, I promised myself that even for the free oil changes, I would never again have my car serviced there because of the extremely long wait (once, I got there at around 8 a.m. and didn't get my car back until after 11 for an OIL CHANGE only!). So I was apprehensive about having the oil change on my new car done. But, I prepared myself for at least a 2-4 hour wait. I was very, very, VERY surprised when the CSR who wrote up my ticket said I would be out w/in an hour. I checked my watch, it was approx. 7:40 a.m. When I received my car back, it was 8:39! I'm impressed.

Both Adam, the Sales Manager, and Bill Curry, my Salesperson, were outstanding. They made the entire experience pleasant and effortless. They answered every question I had at the time, and have followed up to see how I like my vehicle. Excellent customer service during this transaction.

Good customer service. They didn't rush me into buying a car.... I wasn't happy at first with the car but they've put the effort into keeping my needs met. Dennis k. Was very genuine & helpful salesguy.

Are sales rep Carl did a great job explaining the difference between all the Acadia models and went over in detail how to work everything the Acadia had to offer

I enjoyed working with Cindy in selecting the Avalanche modle that's right for me. The service and facility was top notch and I love my truck (if that's possible:)

The staff were wonderful, honest, fair, helpful people. Although the dealership was understaffed and the wait was a bit long, the professional service and awesome customer service more than made up for the delay. I would shout it from the rooftops: AutoNation Buick GMC Laurel is an awesome dealership!