Skip to main content

Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

Want to share your experience with this dealership?

Write a review

Great dealership, we have been buying here for years.

Great dealership, we have been buying here for years. Always our go to when looking for a vehicle to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your continued trust in our dealership for your vehicle purchases. Thank you for making Cross Chrysler Jeep FIAT part of your journey.

I recently bought a 2022 RAM 1500 from Cross Jeep

I recently bought a 2022 RAM 1500 from Cross Jeep Chrysler. Shawn Lopes was the product specialist I dealt with. He was very professional and quick to answer any questions I had. He did a great job guiding me through the vehicle buying process. I would recommend Cross Jeep Chrysler to anyone who is looking to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the positive feedback about your 2022 RAM 1500 purchasing experience with our product specialist. It's pleasant to know his guidance was helpful. Thanks for recommending Cross Jeep Chrysler.

Great experience dealing with Cross!

Great experience dealing with Cross! Shawn was outstanding to deal with, very knowledgeable and up front without high pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Grateful for the positive review about our team and services, especially regarding Shawn. Here at Cross Chrysler Jeep FIAT, we strive to provide knowledgeable and upfront service. Thank you for choosing us.

Great people answered all questions Highley recommend.

Great people answered all questions Highley recommend. A big variety of vehicles to choose from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team could help answer your questions and provide a wide variety of vehicles at Cross Chrysler Jeep FIAT. Thank you for the high recommendation.

Shawn Lopes was excellent to work with.

Shawn Lopes was excellent to work with. He answered questions quickly and followed up to ensure we were happy with our purchase. One of the quickest and most stress free vehicle purchases ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

The team at Cross Chrysler Jeep FIAT appreciates your positive feedback. Shawn Lopes and the rest of our staff always seek to provide the most efficient service. We're glad you were pleased with your purchase.

this is definitely one of the best dealerships I've ever

this is definitely one of the best dealerships I've ever had the pleasure of working with everything was a like a dream it just worked out so smoothly and any little problem I had they took care of it immediately I felt like a millionaire... I would recommend this dealership for anyone looking for a car does sales people are unbelievable they go out of their way to help you That's all I can say and I'm a real person this isn't a fake review... 😎👍 Randall F. PS I live in Connecticut and they delivered my car to me from Kentucky now how cool is that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your high praise and are glad to hear you enjoyed our dealership's service, from problem-solving to Kentucky-to-Connecticut delivery. Thank you for the kind recommendation. We hope you're enjoying your car!

The customer service was awesome.

The customer service was awesome. The turn around time for my vehicle repair was fast. I will definitely bring my vehicle back to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear about your quick vehicle repair experience and our helpful customer service. We look forward to assisting with your automotive needs. Thank you for choosing us for your repairs.

Red carpet treatment when I arrived at the leader.

Red carpet treatment when I arrived at the leader. Very informative, helpful and friendly atmosphere with a team effort from all the sales crew.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so glad to know that our Sales Team was very informative, helpful, friendly, and provided a red carpet experience during your visit. Thank you for leaving us this awesome 5 stars and review. If you ever need any help in the future, Cross Chrysler Jeep FIAT will be here for you any time.

Always helpful, honest and available for their customers!

Always helpful, honest and available for their customers! I can’t imagine dealing with another dealer in the city! Ask for Tyler Morrison to help with service your Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Appreciate the kind words about our helpful and honest nature at Cross Chrysler Jeep FIAT. Tyler in our service department also thanks you for the positive feedback. We look forward to helping you with your Jeep in the future.

Nice environment and business experience was pleasant and

Nice environment and business experience was pleasant and professional. I definitely recommend this dealership and would purchase again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate your positive feedback. It's good to know you found our dealership environment pleasing and our business experience professional. Thank you for your recommendations; looking forward to serving you again.