Reviews
They’re amazing, knowledgeable and efficient!
They’re amazing, knowledgeable and efficient! Trust worthy and quick. Process of buying made easy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Summer, Your feeback and review is appreciated by eveyone here at Cross Chrysler Jeep FIAT. We are glad to see that you had an easy purchasing experience.
Exceptional Service from Shawn Lopes at Cross Chrysler
Exceptional Service from Shawn Lopes at Cross Chrysler Jeep Fiat! I recently had the pleasure of purchasing another Jeep from Cross Chrysler Jeep Fiat, and once again, I am beyond impressed with their outstanding service. This marks my 9th purchase from this fantastic dealership, and each time, they manage to exceed my expectations. A huge shoutout to Shawn Lopes, who once again went above and beyond to assist me throughout the entire buying process. Shawn's knowledge, professionalism, and genuine passion for helping customers make him an absolute standout in the automotive industry. He took the time to understand my specific needs and preferences, ensuring I drove away in the perfect vehicle. The entire team at Cross Chrysler Jeep Fiat embodies a customer-first mentality, making the buying experience seamless and enjoyable. From the moment I stepped into the showroom, I felt welcomed and valued as a repeat customer. The selection of Jeeps at this dealership is top-notch, and the quality of their vehicles speaks volumes about their commitment to excellence. It's clear that Cross Chrysler Jeep Fiat takes great pride in offering the best to their customers. If you're in the market for a Jeep, or something more exotic I wholeheartedly recommend paying a visit to Cross Chrysler Jeep Fiat. And be sure to ask for Shawn Lopes - he's the epitome of a true professional who genuinely cares about his customers. Thank you, Shawn, and the entire team at Cross Chrysler Jeep Fiat, for yet another exceptional buying experience. I'm already looking forward to my next visit!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amy, we greatly appreciate your loyalty to Cross Chrysler Jeep FIAT and for sharing your experience with our Sales Team. Thank you for highlighting how our team went above-and-beyond to assist you through your entire buying process and make it a five-star event for you. We always aim to provide a seamless and enjoyable encounter for each of our guests. Thank you for your business and your feedback. We look forward to working with you again here at Cross Chrysler Jeep FIAT.
Love my Jeep wrangler rubicon!
Love my Jeep wrangler rubicon! Just had its first maintenance and their service department was great and fast.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are so happy to know that our Service Team was able to provide a great and quick experience during your visit. Thank you very much for the wonderful review and 5 stars. We’re glad you came in, and we hope to see you and your Jeep Wrangler Rubicon on the next maintenance at Cross Chrysler Jeep FIAT.
The best.
The best. Can’t be beat. Will never go to another dealership. Friendly and honest.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a valued customer with us at Cross Chrysler Jeep FIAT! We are thrilled to know that you find us to be the best. We are always here to provide you with more friendly and honest care.
The dealer was friendly, kind, helpful, and fair.
The dealer was friendly, kind, helpful, and fair. I trust the people at Cross and had a wonderful experience buying my car there
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Maeghan, thanks for this amazing review! Kind, helpful, and fair assistance is always valued here at Cross Chrysler Jeep FIAT. Our Sales Team always strives to provide wonderful purchasing experiences. Come see us again soon!
Courteous and professional experience.
Courteous and professional experience. Tyler is great to work with. Gets me in and out as quickly as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful five-star review. We are so happy to know that our Service Team was courteous, professional, timely, and great to work with during your visit. Your business is valued, and please feel free to reach out to us for any assistance at Cross Chrysler Jeep FIAT.
Service staff is extremely friendly and professional.
Service staff is extremely friendly and professional. They kept me informed of my car status.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review. The Service Team here at Cross Chrysler Jeep FIAT always strives to provide excellent customer service. It brings us joy to know our extremely friendly team exhibited professionalism during your five-star experience with us. We appreciate your business and look forward to your next visit.
We came from Ohio to get a uniquely colored 2023 Wrangler
We came from Ohio to get a uniquely colored 2023 Wrangler Rubicon and Shawn Lopes made the entire experience as easy as possible. There was no price haggle he was upfront and honest from the beginning to the end. When we arrived to the dealership, he greeted us with a warm welcome. Again he all all paperwork ready to go, which we greatly appreciated since we had a 3 1/2 hour drive home. We will definitely be back in the future to buy my husbands next jeep since I finally got mine! Thanks again Shawn you and everyone at Cross Chrysler Jeep were top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are honored you took the time to leave us a five-star review. It brings us joy to learn that our welcoming and honest Sales Team ensured you had an easy purchase process at Cross Chrysler Jeep FIAT. Thank you for choosing us and enjoy your 2023 Jeep Wrangler Rubicon.
This dealership was the BEST!
This dealership was the BEST! We are from Arkansas, and drove all the way to Kentucky for our vehicle. They were amazing on the phone, and answered any questions we had about the vehicle. Marcus sent us detailed photos and videos to make sure the car was 100% what we wanted. If we get another jeep, we will be RETURNING! They were amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the five-star review. Our Sales Department strives to provide helpful and prompt service for all our customers. We hope you continue to choose Cross Chrysler Jeep FIAT for all your automotive needs.
Very efficient service Knowledgeable staff Quick
Very efficient service Knowledgeable staff Quick service Easy to schedule Friendly efficient service Follow up dervice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us this amazing review and 5 stars. We are very glad to read that our Service Team was very efficient, knowledgeable, friendly and quick on your visit. It was amazing to have you here at Cross Chrysler Jeep FIAT, and we appreciate your business.