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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Everyone was very professional and did all they could to

Everyone was very professional and did all they could to help me. My salesman David was great 👍.He walked out in the rain to greet me. Very knowledgeable about Jeeps.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are glad to read that our Sales Team was very knowledgeable, greeted you, very professional, and provided a great experience during your visit. Thank you for the wonderful feedback and 5 stars. Please feel free to reach out to us if we can be of any assistance in the future at Cross Chrysler Jeep FIAT. Have a great day!

Very helpful.

Very helpful. Explained everything. Worked well with me on my trade in. Made the entire process very easy.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Frank, thanks for sharing this five-star review with us. We're thrilled to know that our helpful Sales Team explained everything and made sure you had an easy experience during your trade-in process. We look forward to assisting you again at Cross Chrysler Jeep FIAT.

Salesmen were knowledgeable and helpful.

Salesmen were knowledgeable and helpful. Answered my questions and helped me learn about the vehicle. Test drove two and bought one. Overall enjoyable experience for my wife and me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello. Thank you for choosing our Sales Team here at Cross Chrysler Jeep FIAT for your purchase. It is rewarding to see how knowledgeable and helpful our team was throughout this enjoyable purchasing experience. We appreciate your feedback and hope you choose us again for any future sales or service needs.

Excelente servicio,son muy profesionales en especial

Excelente servicio,son muy profesionales en especial Shawn and Darryl que me ayudaron en el proceso para obtener mi primer Jeep.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Excellent

First Class Service.

Recently purchased a C40 from the Cross team. A genuine 10/10 experience working with Shawn Lopes. From the airport shuttle as an out of state buyer to the speed of the transaction, all top notch in my opinion. A true reflection of the professionalism fostered at the Cross dealership. Thanks again Shawn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We are honored you took the time to leave us a five-star review, Jabari. It makes us proud to learn that our professional Sales Team delivered top-notch service during the process of your out-of-state purchase. We aim to provide high-quality service and care every time. Thank you for choosing Cross Chrysler Jeep FIAT and enjoy your Volvo C40.

Very impressive constant communication and keeping me

Very impressive constant communication and keeping me well informed. Done in a timely manor. Dealership worked well with my after market warranty company.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Lindsey, thanks for this glowing review! Communicative and timely assistance is always valued here at Cross Chrysler Jeep FIAT. Come see us again soon!

Our experience at cross jeep was excellent.

Our experience at cross jeep was excellent. Everyone was very helpful. Our salesman Mark Yates went above and beyond helping us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We are happy to see that your experience at Cross Chrysler Jeep FIAT was helpful and excellent.

Great people to do business with.

Great people to do business with. Purchased a new 2023 jeep from out of state. Would definitely do business with cross again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for this glowing review! It is so great to know our Sales Team was able to help you purchase your new 2023 Jeep from out of state. Feel free to contact us anytime here at Cross Chrysler Jeep FIAT.

Exceeding All Expectations!!

⭐⭐⭐⭐⭐ I recently had the pleasure of visiting Cross Chrysler Jeep Fiat, and I must say, the experience exceeded all expectations. From the moment I walked in, Shawn Lopes provided service that was nothing short of exceptional. His extensive knowledge, coupled with a genuine desire to ensure I found the perfect vehicle, made the process seamless and enjoyable. Shawn went above and beyond to answer all my questions and guide me through every step. His patience, professionalism, and friendly demeanor truly set him apart. He took the time to understand my needs and preferences, ultimately helping me find a car that exceeded my expectations. The entire dealership exuded a welcoming atmosphere, and the staff was attentive and courteous. The range of vehicles available was impressive, and the quality was evident. It's clear that Cross Chrysler Jeep Fiat places a premium on customer satisfaction. I can confidently say that Shawn Lopes is a true asset to this establishment. His dedication and expertise make him a standout in the industry. If you're in the market for a vehicle, I highly recommend visiting Cross Chrysler Jeep Fiat and asking for Shawn. You won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are grateful for you leaving us a five-star review and for recommending our services. It makes us proud to learn that our friendly Sales Team exceeded your expectations and ensured that you had an enjoyable buying process. We're thrilled to know that you were impressed with our inventory and the service you received from our professional team. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime at Cross Chrysler Jeep FIAT.

Exceeding All Expectations!!

⭐⭐⭐⭐⭐ I recently had the pleasure of visiting Cross Chrysler Jeep Fiat, and I must say, the experience exceeded all expectations. From the moment I walked in, Shawn Lopes provided service that was nothing short of exceptional. His extensive knowledge, coupled with a genuine desire to ensure I found the perfect vehicle, made the process seamless and enjoyable. Shawn went above and beyond to answer all my questions and guide me through every step. His patience, professionalism, and friendly demeanor truly set him apart. He took the time to understand my needs and preferences, ultimately helping me find a car that exceeded my expectations. The entire dealership exuded a welcoming atmosphere, and the staff was attentive and courteous. The range of vehicles available was impressive, and the quality was evident. It's clear that Cross Chrysler Jeep Fiat places a premium on customer satisfaction. I can confidently say that Shawn Lopes is a true asset to this establishment. His dedication and expertise make him a standout in the industry. If you're in the market for a vehicle, I highly recommend visiting Cross Chrysler Jeep Fiat and asking for Shawn. You won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are grateful for you leaving us a five-star review and for recommending our services. It makes us proud to learn that our friendly Sales Team exceeded your expectations and ensured that you had an enjoyable buying process. We're thrilled to know that you were impressed with our inventory and the service you received from our professional team. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime at Cross Chrysler Jeep FIAT.