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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Pleasant buying experience.

Pleasant buying experience. No pressure and our salesman, Darryl Brown, was great! This was our second purchase at Cross Motors, Louisville, KY. I would recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for you leaving us a five-star review and for recommending our services, Debbie. It is pleasing to know that our Sales Department made sure you had a pleasant buying experience. Should you need anything, please don't hesitate to reach out to us at Cross Chrysler Jeep FIAT.

Was the best dealer experience I have ever had.

Was the best dealer experience I have ever had. My salesman Shawn was very professional and my key Jeep is great

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy our Sales Team here at Cross Chrysler Jeep FIAT could provide a professional experience, Zachary. Thank you for the positive review.

Always ready to help you with your vehicle weather it be

Always ready to help you with your vehicle weather it be for service or for repair. Top notch

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review of Service Team, Waltparrott1. We're glad you came in, and we appreciate your business at Cross Chrysler Jeep FIAT.

All around great experience for not setting foot in the

All around great experience for not setting foot in the dealership!! We had the vehicle delivered and they helped at every step.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are grateful you took the time to leave this positive review. It brings us joy to know that you had a great buying experience with our Sales Team and got your new vehicle delivered right to your home. We aim to provide high-quality service and care every time. For any additional assistance, please feel free to contact us anytime at Cross Chrysler Jeep FIAT.

Everyone was so friendly and welcoming it was the easiest

Everyone was so friendly and welcoming it was the easiest best car purchase experience I’ve ever had and I’m 59 years old I will definitely recommend and will be back

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for you leaving us a five-star review and for recommending our services. It brings us joy to know that our friendly Sales Team made sure you had the easiest car-buying experience ever. We look forward to assisting you again at Cross Chrysler Jeep FIAT.

Very helpful and responsive answering questions and took

Very helpful and responsive answering questions and took great care of us and was very patient with us as we test drove and helped us finalize our purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are proud to see that you had a helpful and responsive experience, Troybasham63. Thank you for taking the time to review our Sales Team here at Cross Chrysler Jeep FIAT.

It was an excellent experience at Cross Chrysler Jeep

It was an excellent experience at Cross Chrysler Jeep Fiat. Every one was very helpful

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Twells. Thank you for taking the time to leave this perfect review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Cross Chrysler Jeep FIAT in the future.

Fast efficient and very professional!

Fast efficient and very professional! Makes you feel right at home. Clean dealership as well

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Samantha, we are excited to learn from your 5-star review that you had an efficient and professional experience with our team. You deserve nothing but the best with a welcoming environment. Please call us and let us know if you have any further questions regarding the services you received with us at Cross Chrysler Jeep FIAT.

Bought my 2024 Jeep Wrangler from Cross.

Bought my 2024 Jeep Wrangler from Cross. Mark was excellent to work with and the process and experience was fantastic from start to finish.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2024 Jeep Wrangler. Thank you for taking the time to share your fantastic experience with us here at Cross Chrysler Jeep FIAT. Let us know if we can provide any further assistance. Our Sales Team looks forward to working with you in the future.

Everybody we worked with was great and knowledgeable.

Everybody we worked with was great and knowledgeable. Mark was very helpful in showing us the functions of our 2022 grand Cherokee summit

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so grateful for this positive rating. Our team always values knowledgeable and helpful assistance. Congrats on your new 2022 Grand Cherokee Summit! Enjoy the rest of your day, and we hope you'll visit us again at Cross Chrysler Jeep FIAT.