Reviews
BJ was great to work with.
BJ was great to work with. He made our experience great. Thanks BJ and Cross Jeeps of Louisville!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's so nice to see from your perfect rating that you had a positive experience with us here at Cross Chrysler Jeep FIAT. We look forward to serving you again.
Excellent staff and service as well, shawn Lopez was
Excellent staff and service as well, shawn Lopez was really professional and help me to find a offer better than I expected
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jose. We take our reviews seriously and are delighted to learn about your visit with us here at Cross Chrysler Jeep FIAT. We appreciate your highly-rated feedback. We want all our customers to feel this way when leaving our dealership. Safe travels!
BJ was exceptional!
BJ was exceptional!. He truly went above and beyond to make sure I found the perfect Jeep for my needs. From start to finish, BJ was knowledgeable, friendly, and professional. He listened to my concerns and made sure I was comfortable throughout the entire process. BJ's dedication to customer satisfaction was evident in every interaction and I couldn't be happier with my new ride. I highly recommend BJ to anyone in the market. See you on the next one! Thanks man.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott, thank you so much for taking the time to leave us this wonderful 5-star review. Congratulations on your Jeep!! Our Sales Team is pleased they could make the complete process extremely easy for you. We are deeply appreciative that you chose us at Cross Chrysler Jeep FIAT for your vehicle purchasing needs. It is reviews like yours that make us so proud. Our Sales Team is elated that they earned this review from you and are extremely grateful for your kind words. If there is anything else we can assist you with, give us a call. We hope to serve you again soon. Keep Calm & Jeep On!
Everyone at Cross is very professional and attentive to
Everyone at Cross is very professional and attentive to your needs. BJ was a great salesman and I highly recommend him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving our dealership such a highly-rated review! We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your experience. It's our hope that you continue to choose Cross Chrysler Jeep FIAT for all your automotive needs!
Extremely helpful and knowledgeable dealership who made
Extremely helpful and knowledgeable dealership who made our purchase simple and stress free. We will definitely be loyal customers in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are proud to see that our Sales Team can provide you with a simple, stress-free car-buying experience here at Cross Chrysler Jeep FIAT. We really appreciate your business and hope you continue to choose us for all your automotive needs.
Super helpful, great service just good people overall and
Super helpful, great service just good people overall and will to help out if needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It brings us joy to receive your five-star rating and review. We'll be sure to let our Service Team here at Cross Chrysler Jeep FIAT know about their accommodating great service.
Purcahsed 4 Jeeps and came down to BJ and price.
Purcahsed 4 Jeeps and came down to BJ and price. BJ always responds quickly with my requests. Best part is hassle free communications without being at dealer since I'm an hour away. Will always go to Cross, Thank you for all my Jeeps
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent 5-star review! We strive to provide top-tier service to all our customers, and we're glad you experienced that. We are pleased to see that we can continue to earn your support and business. Please don't hesitate to let us know if there's anything else we can do for you. Keep Calm & Jeep On! Have a wonderful day.
BJ Cornell has been great through 6 new car deals to me,
BJ Cornell has been great through 6 new car deals to me, friends, & extended family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear that you had a wonderful experience with us At Cross Chrysler Jeep FIAT; customer satisfaction is our top priority. Thank you for the excellent recommendations and the 5-star review. If there's anything else we can help you with, feel free to let us know.
Very friendly knowledgeable salesman.
Very friendly knowledgeable salesman. Never pushy explained what we wanted and he met all our expectations. Drove away in a new 2023 Jeep Rubicon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great Jeep Rubicon and was able to make the overall experience at our dealership pressure-free. If you ever need help with your Jeep, feel free to reach out to us here at Cross Chrysler Jeep FIAT.
Listened and took care of my concern on my jeep.
Listened and took care of my concern on my jeep. In and out in no time. Friendly knowledgeable. Superb dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave this positive rating, Charles_snellen. It was our pleasure to provide a top-notch Cross Chrysler Jeep FIAT experience. We hope you will come back to see us in the future.
