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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Bj our sales rep and the entire Cross staff were

Bj our sales rep and the entire Cross staff were tremendous in helping from start to finish

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey, congratulations on your new vehicle from Cross Chrysler Jeep FIAT! We're so happy that we could be a part of this special moment for you. Thank you for taking the time to leave us a fantastic 5-star review about your experience. We welcome you to the Cross Chrysler Jeep FIAT family! We're pleased that our Sales Team provided a wonderfully positive experience for you. If you need any assistance in the future, please reach out to us. Have a great day!

Fast and friendly service.

Fast and friendly service. Waiting room was clean and comfortable. Service staff was helpful and polite.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate this 5-star review of our Service Team. We are glad to see they were friendly, efficient, and helpful during your service. We hope you continue to choose Cross Chrysler Jeep FIAT for all your automobile needs.

This dealership is a great place to go to buy a vehicle.

This dealership is a great place to go to buy a vehicle. Ask for Mark Yates and he will take amazing care of you .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your five-star rating and review. It makes us happy that we provided a memorable experience at Cross Chrysler Jeep FIAT. Congratulations on your new vehicle purchase! We value your business and hope to continue serving your automotive needs in the future. Please don't hesitate to let us know if you need any more help, and one of our professional staff members will reach out to you. Enjoy your day.

They took care of us in a timely manner and went over and

They took care of us in a timely manner and went over and above a normal oil change …. The body shop buffed out a mark on our lift gate and we really appreciated that…….

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We take great pride in providing superior service and care for your vehicle. It was our pleasure to ensure your vehicle returned to you in the best possible condition. Thank you for choosing Cross Chrysler Jeep FIAT for your needs and the 5-star review. We value your feedback and are here to assist you with any additional needs. Enjoy your day.

This team is efficient and helpful.

This team is efficient and helpful. I would definitely recommend this dealership to other buyers.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for rating us 5 stars. We're pleased to learn that our team continues to be great at what they do. Have a wonderful day from all of us at Cross Chrysler Jeep FIAT.

I was in and out in the specified timeframe.

I was in and out in the specified timeframe... they kept me updated on the progress... All went well..

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are excited to read that our Service Team provided an enjoyable experience. We know the importance of keeping you informed during your service visit. Thank you for you amazing review and trusting us with your vehicle. Let us know if we can be of any further assistance here at Cross Chrysler Jeep FIAT.

Great customer service and very friendly.

Great customer service and very friendly. Would definitely recommend to others. Would definitely go back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Consumer response

Thanks for everything. Mark Yates was especially helpful and answered all my question.

Mark Yates was fantastic to work with!

Mark Yates was fantastic to work with!! Made the process so easy. Love our Jeep!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We thank you dearly, Tammie, for your kind words and this 5-star review. We are thrilled you chose Cross Chrysler Jeep FIAT for the purchase of your new jeep. Please don't hesitate to let us know if there is anything else we can help you with. Enjoy your new Jeep!

Just bought our third Jeep from Mark Yates!

Just bought our third Jeep from Mark Yates! Again another easy, stress free, awesome experience. Mark takes good care of us everytime we come in. Never feel pressured and always goes above and beyond to take care of his customers. Highly recommend and make sure to ask for Mark Yates when you go in looking for your next vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us a part of your day. Your positive rating is much appreciated. We strive to provide an easy, stress-free, and overall amazing experience. Stop by and see us at Cross Chrysler Jeep FIAT if you need anything else down the road.

Mark yates went above and beyond to make sure I was more

Mark yates went above and beyond to make sure I was more than satisfied with my purchase he took the extra time to see to it

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a positive rating and review for us at Cross Chrysler Jeep FIAT. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.