Reviews
The service department is great.
The service department is great. The service Rick Turner got me an appointment the same day, diagnosed the issue and got my Jeep fixed in a little over an hour. Kudos to the parts department and the service tech who repaired my Jeep
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star rating. It was our pleasure to take care of your Jeep in a timely manner. We appreciate your visit and welcome you back to Cross Chrysler Jeep FIAT any time.
Shawn my sales guy helped me out and got me out of my
Shawn my sales guy helped me out and got me out of my jeep gave me more than I owed and happy with my vehicle definitely would recommend going to Shawn or cross if you want help getting in a car at a fair price ! Everybody’s happy thanks guys
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi! We are thrilled to learn that your experience with our Sales Staff here at Cross Chrysler Jeep FIAT was great. We are delighted that you visited us, please come again if we can assist you with anything else.
I deal with Kelsi in the service center and she is
I deal with Kelsi in the service center and she is excellent… always available via text
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us a perfect review. Our welcoming team at Cross Chrysler Jeep FIAT is always here to assist and provide excellent customer service. We appreciate your business and hope you have a wonderful day.
We had an amazing buying experience at Cross Motors in
We had an amazing buying experience at Cross Motors in Louisville, KY. Shawn Lopes took care of everything and made our buying experience seamless and smooth. Highly recommend checking them out for your car buying needs….ask for Shawn!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback and recommendation! It's great to know that our Sales Team provided you with a seamless and smooth purchase experience. Enjoy your new vehicle and please don't hesitate to reach out to Cross Chrysler Jeep FIAT in the future!
Shawn is a great guy to work with.
Shawn is a great guy to work with. We went there a couple of times. He worked with us until we could decide what we wanted. He is very knowledgeable about the jeeps. He was not pushy and we weren't stalked and jumped on the moment we pulled on the lot. Would highly recommend Shawn and Cross Pontiac Jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It brings us great joy to learn that our Sales Team was very accommodating and easygoing during your recent visit to Cross Chrysler Jeep FIAT. Our team prides itself on being knowledgeable of all of the vehicles we have to offer. We appreciate you taking the time to write such a positive review and thank you for your recommendations. Please let us know if we can help you with any of your future automotive needs. Have a wonderful day!
I can’t say enough about this place.
I can’t say enough about this place. Chase has always been my salesman and I wouldn’t buy a jeep from anyone else. The dealership has always treated me right and of all the times I’ve been there I believe everyone gets that treatment. I’ve never had any issues with trading in vehicles, the place is top notch. Thanks chase for another great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Cross Chrysler Jeep FIAT, Wes! We are happy to know that you enjoyed another helpful and knowledgeable car-buying experience with our Sales Team. Let us know if there is anything else we can help you with!
Excellent 2nd experience with Mark our sales
Excellent 2nd experience with Mark our sales professional!! Mark helped us during and after the negotiation process. Highly recommend, outstanding SALES service and the highest inventory of Jeeps in the Louisville area!!! We got our 2nd Jeep from Cross Jeep and we are satisfied with the purchase. Thanks to Mark, Chris and to the entire CROSS team who got involved in the process to make the negotiations be done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We truly appreciate you leaving us such a spectacular rating, Nazael. Come back to see us at Cross Chrysler Jeep FIAT anytime.
Mark Yates did a very good job with no pressure, he
Mark Yates did a very good job with no pressure, he explained everything ver well and would definitely recommend him to other potential customers
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear that everything was explained to you very well during your visit here. Your five star rating is greatly appreciated and we look forward to doing business with you in the future.
Make was excellent with his assistance getting me into my
Make was excellent with his assistance getting me into my new car. Didn’t feel pressured one bit and they worked with me to get me to a decent price with little haggling. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Ben! We are excited to have you as a customer of Cross Chrysler Jeep FIAT and are appreciative of your five-star review. Be assured that you can always expect that same level of service, no matter what you need help with.
Shawn, Dustin, and James were great to work with: the new
Shawn, Dustin, and James were great to work with: the new Truck is great. Super easy transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you for coming to see us at Cross Chrysler Jeep FIAT and giving us such a perfect rating. Should you need anything else, please let us know.