Reviews
Great place
Great people at that place. Very friendly!! I will never go anywhere else!! If you need a car or truck you must see the guys at bob allen
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rodney, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Awesome experience
Very relaxed atmosphere. The salesman was easy to speak to and didn't pressure me at all. Everyone was very accommodating, i.e. asking me if I wanted something to drink, etc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rene, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, John Welsh - General Manager - (888) 309-6863
Update
Had an issue with a possible oil consumption. Tucker and techs were very proactive with my concerns. Great team including Nick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Great service!
Ease of process, the team all worked seamlessly to ensure a smooth and efficient experience! Thank you Paul and Tom.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your feedback about your experience with us, Marcus. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. John Welsh - General Manager - (888) 309-6863
Excellent buying experience
Austin Crowe made us feel welcome immediately to the dealership and truly wanted us to find the right truck for purchase. He was very patient as we tried three different trucks. He explained the features of each truck to make sure we knew the equipment options. Hes an excellent customer service oriented salesman. Hes the one you want on your team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerry, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Excellent service
It was very quick. The staff was very nice and helpfull.they made everthing easy to underatand. Definatlly will recomend to friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate the kind recommendation, Bobby. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! John Welsh - General Manager - (888) 309-6863
Amazing Customer Service
The sales and finance team were amazing. I never dreamed I could walk into a car lot and leave with a brand new vehicle. These guys made it happen!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Great service
Can make a appointment for a oil change can be in and out does not mess up my day treated very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brenda, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Great service
Austin was very helpful in explaining the features and in finding the vehicle I was looking for as well as getting the vehicle in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Edward! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, John Welsh - General Manager - (888) 309-6863
BEST OF KENTUCKY DEALERSHIPS
Love the new facilities - but I do miss the old building as well. Great customer service and service Techs have fantastic personalities.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!