Reviews
Great service
I like the patience and professionalism of Devlin. He was easy going and gave me the time I needed to make my final decision. He also worked out concerns that I had on the vehicle to make it the perfect fit for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tyler, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. John Welsh - General Manager - (888) 309-6863
Great experience.
Quick, easy, and everyone was very knowledgeable and up front about the entire process. This is my fourth purchase/lease from them and I will definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the five-star rating, Melyssa! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! John Welsh - General Manager - (888) 309-6863
Great facilites
I have bought 3 trucks from this dealership and enjoy getting all service in one place at generally competitive prices. Service can be a bit slow, however.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Great service
Everyone was very nice. Dealt with Tim Bocook, very nice and handled my issues very quickly. Even had a ride for me home so I wouldn’t have to wait around all day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
Easy to deal with.
It was an easy process and the sales person was great to deal with. Everyone there was very nice, and they got us in and out as fast as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brian, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Took my truck in for a simple oil change.
Took my truck in for a simple oil change. No tire rotation, no nothing. Just change the oil.......Well, had a 3pm appointment, truck sat in the driveway for 20 min before the tech moved it outside where it sat for another 15min. So, not only did it sit for 35min after my appt but then they put THE WRONG OIL IN IT!!!!! Whoever "Mike" is he's an idiot! The entire process was a major failure. NEVER trust your vehicle to these people. Mike could care less, he was just a jerk wad. I mean, seriously....a simple oil change and they F'd it up and they could care less.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We’d like to thank you for sharing details of your recent experience at our dealership, Mark. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. John Welsh - General Manager - (888) 309-6863
Service department is #1
Service department is the best and is always ready to help. They had us in and found the issue for the code and corrected it. We were back on the road in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donald, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Great service
Personal care and excellent service. Friendly service people from walking in to complete service. I will continue with all my service at Bob Allen Nissan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pamela, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. John Welsh - General Manager - (888) 309-6863
My new night edition 2024 ram
Very friendly and knowledgeable sales lady Brittany. She helped me out more than I would have asked. Got my deal worked out in just a few mins to better than what I was wanting. Everyone who wants a new ram needs to ask for Brittany.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the vehicle you wanted. If there is anything else that our team can assist you with, please let me know! John Welsh - General Manager - (888) 309-6863
Great Service
Quick and fast service, customer care is polite and attentive. Service was fantastic and all was completed on my Jeep
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helen, our willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! We look forward to seeing you again soon. Regards, John Welsh - General Manager - (888) 309-6863