Reviews
Service doesn’t care
Service doesn’t care about getting your car back to you, they mostly care about getting as many people in as possible. They had me sitting for 1hr and 30 min for an oil change... I saw my car sitting outside for 30 min before I got up and asked to have someone “check” on it. The service “expert” didn’t really check over my car. They said tread and air pressure was good when tread is poor and tire pressure was low. Never going back.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. It is our intention to make sure customers get in and out in a timely manner. Wait times are variable based on how busy we are. When you bring your vehicle in for service, we offer a free inspection. We only recommend follow-up services if we determine there is an immediate need. We are always looking for ways to improve our process, so we appreciate you letting us know about your experience. Thank you for your business.
Awesome dealership & salesman
Best deal on a used car ... Salesman Stephen Hemmerle was very helpful and explained everything and found the perfect car for me. I’m over a 100 miles from them and this was so worth the drive! I recommend this dealership & salesman to everyone...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
service for my 2013 honda
manuel vando was great getting all my Honda service needs. it was an excellent process. He explained exactly what service was needed to get my Hondo in top notch condition.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealer
I was very well taken care of when buying my car. I bought it with Mohammad Ghaffar. He's a very caring and honest person. I recommend this place to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and Professional
I receive excellent service when I go in to Holler Honda! Most recently, Alberto Jimenez was the service rep who helped me, and he had my air conditioner working in top condition again in no time! I am confident in the service I receive there, and happily recommend Mr. Jimenez told you at Holler Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service. And out in the time he said.
Manny took care of me right away i needed to get oyt by a certain time and he made sure rhat I did.i informed jim that I gad a coupon for a free wash and he alsp made sure tgst it was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a Honda Civic LX
I was with a very professional caring agent, named Mohammad Ghaffar. He is excellent and also the Manager Ricco. Mohammad went out of his way to help me and so his manager Ricco. I recommend this dealer and if you go there, ask for Mohammad. He will do his best to help you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Top notch costumer service !
This was my first time to Holler Honda and I was impressed with the service and Manuel Vando! Loved the 2nd floor lounge where I could work while waiting for my car to be serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Excellent service from beginning to end! I’ve been going for 3 years. I’m always happy when I leave. The wait is never too long and the work is absolutely satisfactory!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great exchange program
Holler has a really nice, no-hassle exchange program I took advantage of. I’d recently had an expensive repair done there to my 13 year-old Accord and was facing anything one. It was time to trade in. They credited me $1000 for the recent service bill in addition to my car’s trade-in value. Wesley Shumpert worked it all out and got me a nice lease on a new vehicle with no hassle and no curve xxxxx thrown at me in the process. I should have done this sooner. I highly recommend this dealership, this associate and Honda in general.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
