Reviews
They were knowledgeable and easy to work with and we
They were knowledgeable and easy to work with and we worked out a good deal.
They were knowledgeable and easy to work with and we
They were knowledgeable and easy to work with and we worked out a good deal.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
"Thank you for your kind words! We strive to provide excellent knowledge and seamless transactions for our customers. We're happy to hear that we were able to work out a great deal for you!" #HappyCustomers #ExcellentService
Bill in finance and Sean on the sales floor were fast,
Bill in finance and Sean on the sales floor were fast, friendly, and awesome with the experience! Would totally recommend when buying a car, couldn't have asked for better people! Thank you!
Bill in finance and Sean on the sales floor were fast,
Bill in finance and Sean on the sales floor were fast, friendly, and awesome with the experience! Would totally recommend when buying a car, couldn't have asked for better people! Thank you!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that Bill and Sean provided you with a fast, friendly, and awesome car buying experience. We pride ourselves on our exceptional staff and will be sure to pass along your compliments. Thank you for choosing us and we hope you enjoy your new car!
Bill and Sean were fast, friendly, and awesome with the
Bill and Sean were fast, friendly, and awesome with the experience! Would totally recommend these two when buying a car!
Bill and Sean were fast, friendly, and awesome with the
Bill and Sean were fast, friendly, and awesome with the experience! Would totally recommend these two when buying a car!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sean was a great salesperson and they gave the best deal
Sean was a great salesperson and they gave the best deal for a Porsche 911
Sean was a great salesperson and they gave the best deal
Sean was a great salesperson and they gave the best deal for a Porsche 911
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was treated with respect.
I was treated with respect. I felt like I was among friends. A shuttle was provided so I could enjoy a burger for lunch at a nearby restaurant, while I waited for the service work to be completed. The waiting room was clean and the TV made my wait seem almost like nothing. I also had my questions answered clearly.
I was treated with respect.
I was treated with respect. I felt like I was among friends. A shuttle was provided so I could enjoy a burger for lunch at a nearby restaurant, while I waited for the service work to be completed. The waiting room was clean and the TV made my wait seem almost like nothing. I also had my questions answered clearly.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service provided is always outstanding, and the
The service provided is always outstanding, and the customer interaction is exceptionally positive! The dealer service recommendations are followed consistently. The biodegradable windshield washer hose is vulnerable to being eaten by rodents. Rodent-proof hose should be used.
The service provided is always outstanding, and the
The service provided is always outstanding, and the customer interaction is exceptionally positive! The dealer service recommendations are followed consistently. The biodegradable windshield washer hose is vulnerable to being eaten by rodents. Rodent-proof hose should be used.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I just brought my car in for servicing and everything was
I just brought my car in for servicing and everything was done without any hassle. The service staff was friendly and professional. They asked questions and made sure everything was done right the first time.
I just brought my car in for servicing and everything was
I just brought my car in for servicing and everything was done without any hassle. The service staff was friendly and professional. They asked questions and made sure everything was done right the first time.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dealership did not get back with me for three days
Dealership did not get back with me for three days because it was the weekend and by then someone else had purchased the vehicle I was looking at. I had sent him a message asking him some questions about the vehicle before I made a decision to go to the dealership which is two hours away but they did not get back with me in time. I hope the new owners are happy with it.
Dealership did not get back with me for three days
Dealership did not get back with me for three days because it was the weekend and by then someone else had purchased the vehicle I was looking at. I had sent him a message asking him some questions about the vehicle before I made a decision to go to the dealership which is two hours away but they did not get back with me in time. I hope the new owners are happy with it.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Ron Jones outstanding!
Ron Jones outstanding! What an asset to his company! Exceptional overall experience at Napleton VW!
Ron Jones outstanding!
Ron Jones outstanding! What an asset to his company! Exceptional overall experience at Napleton VW!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
xxxxING CROOKS!!
These foks are the biggest crooks I have dealt with in 63 years of life, and that is saying a xxxx of alot. My wife went there for simple warranty work and left paying $1400 for work that wasn't even asked for. I am so xxxxing mad I can hardly stand it! I am contacting the BBB for all the good that will do. Whatever you do, do not give these people your business!
xxxxING CROOKS!!
These foks are the biggest crooks I have dealt with in 63 years of life, and that is saying a xxxx of alot. My wife went there for simple warranty work and left paying $1400 for work that wasn't even asked for. I am so xxxxing mad I can hardly stand it! I am contacting the BBB for all the good that will do. Whatever you do, do not give these people your business!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase