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Jeff Wyler Fairfield

(1,944 reviews)
Visit Jeff Wyler Fairfield
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
New (513) 770-9885 (513) 770-9885
Used (513) 770-9881 (513) 770-9881
Service (888) 486-9136 (888) 486-9136

Reviews

(1,944 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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BEST SALE SPECIALIST

Bernard Caldwell is one of the best sales specialist I don't never see , he is helpful ,he would help to found the best what you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your compliments regarding Bernard are much appreciated! We are so pleased that he helped you find the BEST deal. It is our hope to help you find more great deals in the future. Thank you for your review!

College Student First Car Purchase

The staff was excellent! I originally went to the dealer in search of a used car. While at the dealer they were patient helped educate me in my car buying process and I came out with a brand new car. I would recommend them to all of my friends. Simple because they took the time to listen to what I wanted as well as deliver above and beyond what I desired still within my price range!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great news! Thank you for taking the time to recommend our Jeff Wyler dealership. We are pleased to know you had a fun, financially satisfying car purchasing experience!

Great !

John Reed was very professional and made me feel comfortable about buying a vehicle. I would recommend John Reed to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your compliments regarding John! We certainly hope you are enjoying your new vehicle. Safe driving!

FANTASTIC EXPERIENCE!!!

If I did not walk out of Jeff Wyler with a purchase, I would have still been on hundred percent satisfied as Mr. Bernard was just a fantastic person and the experience was well worth it. . Mr. Bernard is a great LISTENER and aims to have satisfied customers. Professional and comforting, his profoundly contagious personality touched everyone who came into the show room while I was there. Detailed oriented, eager to please without being pushy, he made my experience a great one. I started our conversation explaining to Mr. Bernard what horrible experiences I have had since my search began Aug of 2013. I had actually resigned to purchasing a car as the salespersons that I have dealt with, had one agenda and that was to sell the car of their choice and not of mine. When explaining my concern, Mr. Bernard assured me that Jeff Wyler was not that kind of place. He said "we are here for the customer". Shortly after sitting at Mr. Bernards desk, I knew his statement to be true. His undivided attention was on me. He listened to what I wanted and took over from there. He produced exactly what I asked for without a hassle and I left the dealership knowing the important components of my new car and an assurance that I could contact him if I had any problems or concers. He really made me feel like he was apart of my team. Thank you Mr. Bernard and may God continue to Bless you with many more happy customer sales. :o)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

WOW! We are delighted that you wrote such a detailed, praising review of your sales professional, Bernard. Your compliments mean a lot to him and our dealership staff as a whole at Jeff Wyler! Enjoy your new vehicle!

Sentra

Eric was great and helpful. Went extra mile to ensure we were comfortabe. We were not sure if we were going to purchase a car on this day but I believe we received a good deal and like I said before the service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that Eric provided you with a great, comfortable car purchasing experience! Please don't hesitate to contact us with any future questions/concerns you may have. Thank you for your kind review!

Great experience

While I originally went to Jeff Wyler Fairfield Kia due to the location and the fact we purchased an Optima there 10 years ago, I found everyone I talked to at the dealership to be genuinely interested in the customer and their experience. I had originally requested information online and Lori Slater responded to my inquiries. Unlike the other dealers that contacted me and basically said "call me", Lori sent pertinent information regarding financing, buying vs leasing, etc. I asked for her as soon as I got to the dealership and she was both informative and genuinely concerned about me from the test drive to driving the car off the lot. I would recommend Lori and the entire team at Jeff Wyler to anyone in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words regarding Lori specifically and our Jeff Wyler dealership as a whole! We certainly hope to provide you with equally as great experiences in the future. Enjoy your new vehicle!

Just a great experience--

The purchase of my 2015 KIA Optum SLX yesterday turned out to be one of the best experiences I have had buying a new car. Lori Slater, one of the sales representative was so helpful and informative. Her attitude in every way is a credit to Jeff Wyler KIA. I can highly recommend the Fairfield KIA dealership. Thanks for a great experience. Vern Pfeiffer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Vern, your kind review is much appreciated! We are pleased to know that Lori provided you with one of the best experiences purchasing a new vehicle. Enjoy your NEW KIA Optum SLX!

New Car Lease

Everyone we dealt with was very helpful and friendly. Ended up needing to take the vehicle back for some body work due to some water stains during original paint job. Dealt with Body Shop and Service. Both departments helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Great to hear! We are glad that both of our departments' services met your expectations. Please don't hesitate to contact us with any questions/concerns in the future!

the best sale specialist

HIS VERY HELPFULL SALE SPECIALIST HIS VERY PATIENT WITH PEOPLE . HE UNDESTAND PEOPLE AND HELP YOU TO FOUND WHAT YOU ARE LOOKING FOR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Consistent

I never need to guess what kind of experience I'm going to have when getting service. It's always exceptional. Mike (the service manager) was very attentive to my needs and answering all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words regarding our service department at Jeff Wyler, especially our service manager Mike. We hope your vehicle continues to run well for you!