Reviews
Well Done
Lori was very pleasant to work with. She made me feel right at home, she didn't pressure me into anything, and best of all she asked me what I was looking for instead of trying to sell me something. When it came time for price she and Greg Fails worked with me on the trade in value of my vehicle (gave me more then what I was looking for) and even gave me a great price on a new Optima EX that I couldn't pass up. They went above and beyond in my opinion, and because of that they will have a customer for future Kia's.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great news! We certainly look forward to helping you find more great deals in the future. Your recommendation of Lori and Greg specifically mean a lot. We hope you are enjoying your NEW Kia Optima EX!
John Reed
I just want to say that my experience this time in leasing my new Cadillac was awesome. This is the fourth time I have leased a Cadillac from Jeff Wyler, and by far this time was the best. John was great from the get go! From getting the offer finished quickly, to the sign and balloons left on my car. John was very knowledgeable about my new CTS, and explained everything so well. I would highly recommend John! Everyone at Jeff Wyler has been great, and I would definitely recommend your dealership! Thanks for a wonderful experience and a great car! I love it! The only thing I find it doesn't do is wipe your _ _ _! Thanks! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful compliments regarding our dealership, particularly John! It's exciting to know that you've come to trust our service with your 4th Cadillac! Enjoy your new vehicle. Thank YOU!
Excellent Service
We were allowed to shop without being stalked and help was available when we needed it. When we decided to buy, Raymond was very helpful in getting everything squared away!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's truly a pleasure to know that Raymond provided you with great help during your car buying experience! We hope you are enjoying your new vehicle. Thank you!
Doug Heidorn
Great experience!!! Friendly, fun and stress free environment! I never once felt pressured. Bernard was awesome, he exceeded all of my expectations. I will recommend KIA and Bernard
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful recommendation of our Jeff Wyler Kia dealership and Bernard specifically! We hope to provide you with more great, fun and stress-free experiences in the future. Please enjoy your new Kia vehicle!
Nurse
I had a great experience with Bernard! His personality and honestisty made me feel so comfortable that I was making the right decision. I would highly recommend buying a car from Bernard at Kia. He is one of a kind and you won't leave disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is great to hear that your experience with Bernard was a comfortable, honest one! We certainly hope you're enjoying your new vehicle, and look forward to helping you find the BEST deals in the future. Thank you for your recommendation!
Great Service
Christopher Patton, this guy is the best! i just bought my first new car, a 2014 Nissan Sentra. It is a beautiful car with awesome gas mileage, Chris was my guy at the dealership and he was so nice and professional. He help me with all my questions and help me pick the perfect car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT SERVICE AT JEFF WYLER IN FAIRFIELD
NEVER THOUGHT BUYING A NEW CAR COULD BE SO EASY... EVERYONE AT THE DEALER SHIP WAS VERY HELPFUL AND I DIDN'T FEEL LIKE A NUMBER THEY TREATED MY WIFE, KIDS, AND ME WITH RESPECT AND GAVE US ALL OF THEIR ATTENTION. WE ALSO GOT A GREAT DEAL. I AM NOW A CUSTOMER FOR LIFE !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Buying Experience
The salesperson I worked with, Jason Baer, was very courteous, knowledgable and professional. As I got closer to making a decision, he worked with Mark Ancona to get me the deal I wanted. Both Jason and Mark gave me time to think about my decision. After my purchase, every detail was attended to in a timely manner. I would definitely recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sounds like you had a great experience with us at Jeff Wyler! Thank you for highly recommending Jason and Mark; your kind words are truly appreciated. We hope to serve you in the same timely, professional way during your next purchase!
Great experience!
Great experience at Jeff Wyler Kia used cars! I will definitely be back when it's time for my next car purchase. Bernard was great! Helpful and friendly. Made the process super simple.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a pleasure it is to hear that Bernard made for a simple car purchasing process! We hope to provide you with the same helpful, friendly service in the future. Thank you for your compliments and the time you took to recommend our Jeff Wyler dealership!
Good buying experience
After a disappointing visit to another Nissan dealer in Northern KY, I checked the online inventory available at a number of dealerships. Jeff Wyler Nissan Fairfield had the closest vehicle to what I was looking for. I spoke with Chris Patton, who was quick to verify the details of the car I was interested in and arrange a test drive for the following evening. He emailed me his contact info and pictures of the vehicle that evening. By the next morning I had a follow up email from him offering to get the financing prework started in the event I decided on a car and we could come to terms on a purchase. The vehicle in their inventory wasn't exactly the exterior/interior color combination I was looking for, Chris even went so far as to bring another car from another dealership to give me two options. On the day of my visit to the dealership, Chris stayed late to make himself available through the whole test drive, negotiation, financing process and gave me a thorough overview of the vehicle's settings, technology, etc. He made sure I had all the info I needed on the dealership, amenities, etc. Chris was very knowledgeable, took time to patiently answer my questions and offered to make himself available at any time. Overall a good buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that your overall buying experience was a good one with Chris and our Jeff Wyler dealership! Your recommendations are truly appreciated. We hope to find you more great deals in the future that will meet your exact specifications!
