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Keffer Mazda

(2,350 reviews)
Visit Keffer Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 14 awards
2021 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 960-9903 (888) 960-9903
Used (866) 526-9780 (866) 526-9780
Service (704) 464-4519 (704) 464-4519

Reviews

(2,350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Mazda from DealerRater.

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Amazing salesperson, very knowledgeable and explained

Amazing salesperson, very knowledgeable and explained every details carefully. Also in addition a very patient guy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

As a first-time car buyer, I couldn’t have asked for a

As a first-time car buyer, I couldn’t have asked for a better experience than with Gigi at Keffer Mazda! From the start, she was kind, personable, and professional, making what could have been a stressful process feel easy and even enjoyable. She worked with me through my preferred method of communication, was never pushy, and negotiated fairly and quickly. She was also able to work with my busy work schedule and prepared the needed paperwork and my car on short notice. I’ll definitely be back, highly recommend Keffer Mazda!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Came in as a cash buyer and was not treated fairly at

Came in as a cash buyer and was not treated fairly at this dealership. The moment we walked in it was obvious the sales agent did not view us as a potential buyer (for whatever reason). Sales agent could not answer basic questions about the vehicle and tried to pass off a used Mazda 6 as certified pre-owned (it wasn’t). Would not negotiate and basically pushed us out the door even though we were ready to buy at the right price that day. The entire interaction was strange and we felt disrespected. I hope they don’t treat all their customers like this.

Rating breakdown (out of 5):
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Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Giving was personable, but wasn't sure of the different

Giving was personable, but wasn't sure of the different features regarding turbo, engine, etc. We didn't like dealing with 4 different people to close this cash deal. It took about 5 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had an amazing experience at Keffer Mazda, thanks to

I had an amazing experience at Keffer Mazda, thanks to Myles! I originally came in just to get my vehicle serviced, not expecting to buy a car at all. However, because of Myles’ kindness, friendliness, and knowledge, I ended up walking away happy with a brand new Mazda CX-5! From the moment we started talking, he made me feel comfortable and never once pressured me. He took the time to understand what I needed and explained everything clearly and honestly. His professionalism and genuine care truly made the entire experience smooth and stress-free. Myles went above and beyond to make sure I was confident and happy with my decision. What started as a simple service visit turned into an incredible car-buying experience. I couldn’t be more thankful! If you’re at Keffer Mazda, I highly recommend asking for Myles. You won’t be disappointed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Gigi was so helpful in helping us buy our new car.

Gigi was so helpful in helping us buy our new car. She went the extra mile in helping us and the process was seamless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We had an awesome experience with Gerardo.

We had an awesome experience with Gerardo. The whole process was quick and easy. Thank you

Rating breakdown (out of 5):
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Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The Keffer Mazda team did a great job from the time I

The Keffer Mazda team did a great job from the time I walked in. Gigi was wonderful to work with. I would highly recommend Gigi. AD made the final document process seamless

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keffer is super knowledgeable and they genuinely care

Keffer is super knowledgeable and they genuinely care about their clients. I highly recommend them to anybody looking to purchase a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was so easy to work with and was very knowledgeable of

Was so easy to work with and was very knowledgeable of the vehicle. Very informative of options and scheduling a time to meet . Gigi was a pleasure to do business with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.