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Stevens Creek Subaru

(2,258 reviews)
Visit Stevens Creek Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 10:00am–8:00pm 9:00am–3:00pm
New (408) 660-3551 (408) 660-3551
Used (408) 606-9178 (408) 606-9178
Service (408) 606-9194 (408) 606-9194

Reviews

(2,258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens Creek Subaru from DealerRater.

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Clean environment

Your Sales person Roy Almeyda is very professional in handling our sales experience with your dealership, knowledgeable in all the questions that my wife and I throw at him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Oscar. We're glad to have Roy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Warm regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Great service, friendly staff

They gladly took my car in an hour before my scheduled appointment, which was very convenient for me. Great service, friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jermaine, thank you so much for your review! We really appreciate your business and are so happy that our staff provided great service to you and your vehicle. We look forward to serving you again! Be well, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Great buying experience

Chris and Frank were low pressure and attentive to what we were looking for. Frank is definitely an asset to your team. Exceptional Knowledge and even took time with us after the deal was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Perry and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Chris, Frank and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you follow us on Twitter and like us on Facebook to get all the good service deals! Be well, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Great experience

The friendliness of the sakes person and the flat out best price. There was no hassle I was in and out quickly and feltIke I got the best deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write about your experience with us, Matthew! At Stevens Creek Subaru, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that our staff were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Be well, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Excellent customer service

Clean facility, experienced a smooth buying process and an excellent customer service. I will highly recommended to anyone who is interested to buy Subaru

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeannie, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Thank you for your recommendation as well. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Be well, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Great service

Very detail and patience to customer . Not too much pushing. Very flexible to the term of financing. Thorough explanation on the operation of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christina, I sincerely thank you for going out of your way to write this review about Stevens Creek Subaru. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your shopping with us. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Sincerely, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

great service great inventory

The casual conversation inquiring how I like the wrx and the display of the new one that he got me to drive away in... very friendly and great costumer service Jonathan Starrett

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jino, first and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jonathan assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Great Experience

Roy Almeyda was great. Quick response on all items from web inquiry thru final sale. Great service and very knowledgeable. Ali was very pleasant to work with during the financial transaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Robin and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Roy and Ali we're there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Kind regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Troy is the best!

Troy is the best. When I head in to get my car looked at and I see Troy I know everything is going to work out. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rachel, thank you for the awesome feedback! You're right, Troy is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials! Sincerely, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com

Friendly Staff

Friendly staff, fast service, corteous people. They finished my car service right on time. The lounge area was small but the coffee vending machine was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Eduardo for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Be sure to follow us on Twitter and like us on Facebook to get exclusive specials! Sincerely, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com