Reviews
Fair costs and great service
On time. Recommend items that need attention if future (i.e.) no unnecessary work. Service Dept staff knowledgeable and helpful. As always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review, John! It is great to know that we we're was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Take care, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great Service
The service was quick and very accommodating.Troy was great and very helpful. I would recommend the dealership to everyone. I would definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mubarak, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Troy was consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Thank you for your recommendation as well. We hope to work with you again in the future for any of your automotive needs! Take care, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Excellent Service
Most important part was the courtesy extended and explanation of what was done to the car. The patience with which they asked what else needed to be looked at. They do have a pick up and drop service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs! Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great service
Ben, the sales person was really nice, knowe his product by explaining all the details of the the car and other documents regarding the warranty and services of the car. He I s very patient and very thorough with the details. Ali, the finance manager was really nice and good in explaining the sales contract.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Antonita, thanks for this nice review! Ben truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Also, check out our Facebook page for exclusive deals. Warm regards, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great Service, Great Agent, Great Car
Joel endless patience made my car shopping wonderful. Very comfortable with his service. Also provide me reasonable price. Deeply appreciate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for going out of your way to write this review! We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us! Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great service
there is good advisor. thank you very much. I was able to enjoy the purchase of a car. Also thank you from now on.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback, Kenzo. Congratulations on your new car! We appreciate your comments and are happy to hear that our service advisor was able to meet your needs. At Stevens Creek Subaru, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! All the best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
great service
Pe r f e c t P e r f e c t P e r f e c t P e r f e c tP erfectPerfectPerfect Perfect
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write this review! I'm very happy to hear about your positive experience. If you have any further needs, do not hesitate to come back in for a visit. Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Car Purchase
pleasant and smooth experience. In mail what they promise they sold the car in the same nothing added.. Always open to hear the customer voice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Vasudevan, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great and smooth experience at Stevens Creek Subaru! If there is anything else we can do for you just give us a call! All the best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
Great Service
Roy Almeyda was very helpful and there was no pressure to do anything that I didn't want. Communication was great and a breeze. The whole buying process was very quick and easy. I felt very at ease with the people from Subaru Stevens Creek.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide such great feedback, Benjamin! Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com
subaru
simple and fast, good facility and services. It is kind of crowded here, but the dealer manages well. I would recommend to come here
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your marvelous feedback, Biwei. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your recommendation as well. Come see us again for any future needs! All the best, Ron Bellehumeur Service Manager 408-984-2001 ronb@stevenscreeksubaru.com