Crown Acura Richmond

Customer service is always top rate at Crown Acura. Every department treats you like their most important customer.

Good morning I hope you slept well last night and you had a great day

Good location and friendly people . Like Acura as a product so no sells preadure needed. Only good service.

Quick, friendly, informative. My car was tuned up nicely and they gave some nice recommendations about how to save some money also

For David Burkes; To Crown Acura, Richmond VA I want to give a huge thank you to David Burkes and the Acura team in Richmond VA for 100% of the time, always there for me. I have bought a total of "3" Acura RDX SH-Advance. I don't live close to this dealership, roughly it's about 6 hours North of us. I call David Burkes at Acura, tell him what I want, his replies, answers, and super quick Phenomenal Service - Delivers excellent results every time. Love this guy, it doesn't get any better than buying through Crown Acura in Richmond VA. I could just about write a book on the subject of "The motto of an Acura - that they deliver Excellence to each & every customer/buyer" 🎄David you are truly a blessing, best Senior Sales Representative I have ever dealt with ❤️. I thank you for how you always go way beyond & above to make my every Acura purchase absolutely perfect. Plus always delivering the Acura to me. Totally in love with my new 2025 Acura RDX Advance with all the bells & whistles. Judy R.

Great group of people and easy to work with. They bent over backwards to do business with me on a new Acura. I had the same experience buying BMWs next door when Matt Perry was managing that store and it's clear he knows how to hire good people and put together a solid team. It creates a collegial atmosphere and leads to a good working relationship with customers. If you're looking for a friendly easygoing place to buy a car, this is it.

We get superior customer service every time we go to Crown Acura. They are kind, prompt, and professional

Dealership atmosphere is not reflective of the Acura brand. Looks more like a CARMAX office. The dealership is only outstanding because of it’s people.

Chris was great! Very professional and friendly. Explained my services and answered all of my concerns.

Very good to deal with. Everyone I dealt with was professional and very friendly. Completely hassle free.