Reviews
My service advisor, Ms.
My service advisor, Ms. Stephanie Zeljeznja, is well on her way to becoming a seasoned service advisor and a pleasure to work with. However, I do believe that previous service manager(s) were detrimental to the performance of CFH's service department as a whole. The recent hiring of Ms. Janel Boone as service manager is a win-win not only for CFH's service department but for your customers as well. With Janel as service manager, I am confident that Stephanie along with other service advisors will continue to move forward with offering your customers unparalleled service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your thoughtful feedback! I’m glad to hear that you had a positive experience with Stephanie and that you recognize her growth as a service advisor at Checkered Flag Honda. We appreciate your confidence in Janel Boone as our new service manager and are excited about the positive changes she will bring to our service department. We look forward to continuing to provide you with exceptional service and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Timely I had an appointment and I was seen as soon as I
Timely I had an appointment and I was seen as soon as I entered the service area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We’re thrilled to hear that your experience at Checkered Flag Honda was timely and that you were seen promptly upon your arrival. We strive to provide efficient service and appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Good customer service by service people especially Johnny
Good customer service by service people especially Johnny Landers, the adviser. Also most of all free state inspection and free oil changed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, we appreciate your feedback! We're delighted to hear that you had a great experience with our service team, especially with Johnny. It's wonderful to know you took advantage of our free state inspection and oil change. We look forward to seeing you again at Checkered Flag Honda! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Personal assistance offered by my service consultant.
Personal assistance offered by my service consultant. He walked me through the details on the work to be done on my husband's car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear that you received personal assistance from your service consultant at Checkered Flag Honda. It's great to know that they took the time to walk you through the details of the work on your husband's car. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
My service advisor was absolutely amazing!
My service advisor was absolutely amazing! His customer service was top tier! He's deserving of the recognition of great customer service!!! Give him a raise!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback! I'm thrilled to hear that your service advisor provided you with amazing customer service. At Checkered Flag Honda, I strive to deliver outstanding experiences, and it's great to know we succeeded with you. I appreciate your recommendation and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I liked my Service Supervisor Josh he meet when I got
I liked my Service Supervisor Josh he meet when I got there and had me on my way within five minutes. My was serviced and I got a detailed report. Excellent job.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! It’s great to hear that Josh provided you with prompt and efficient service during your visit to Checkered Flag Honda. I'm glad you appreciated the detailed report on your vehicle. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. I look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I really liked John-he answered all my questions very
I really liked John-he answered all my questions very knowingly and Patiently. I could relate to him well and would definitely ask for him again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with John at Checkered Flag Honda. It's fantastic that he was able to answer all your questions and make you feel comfortable. We look forward to welcoming you back and assisting you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I have been coming to Checkered Flag for Honda service
I have been coming to Checkered Flag for Honda service since 2001. I am treated fairly and respectfully every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear you've been choosing Checkered Flag Honda for your service since 2001. It's great to know that our team has consistently treated you fairly and respectfully. We look forward to many more years of serving you! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
John Brown assisted us with our 2010 Honda Accord.
John Brown assisted us with our 2010 Honda Accord. He has helped us before and is a great person to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Lisa, for your kind words about your experience at Checkered Flag Honda! We're thrilled to hear that John provided you with excellent assistance with your 2010 Honda Accord. Our team is dedicated to ensuring great customer service, and we appreciate your continued trust in us. We look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
I enjoyed my experience with my advisor John Brown.
I enjoyed my experience with my advisor John Brown. He does an excellent job every visit he's very knowledgeable and pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Arbriett! We're thrilled to hear that you had an enjoyable experience with John at Checkered Flag Honda. Our team strives to provide knowledgeable and pleasant service, and it's great to know we met your expectations. We look forward to seeing you again on your next visit! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com