Reviews
Friendly folks, quick but quality work by the technicians
Friendly folks, quick but quality work by the technicians and a run through the car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, David! We're thrilled to hear that you had a positive experience at Checkered Flag Honda. Our team takes pride in providing quick, quality service, and it's great to know our car wash impressed you too! We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
I had a tire that is/was loosing 7 lbs of air in a week.
I had a tire that is/was loosing 7 lbs of air in a week. Other 3 fine. They couldn't find any leaks( I couldn't either). I asked to replace the valve stem. All done. Time will tell. Their service was friendly and courteous. As always enjoyed the coffee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review! We're glad to hear that you experienced friendly and courteous service at Checkered Flag Honda. It's great that you enjoyed the coffee too! Regarding the tire issue, we appreciate your patience and trust in us to replace the valve stem. Please keep us updated on its performance, and feel free to reach out if you have any further concerns. We look forward to seeing you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Josh Braun, my service advisor, is personable,
Josh Braun, my service advisor, is personable, professional and I trust him completely. As a 75-yo woman, I have worked with many car dealership staff people and he is in tied for the best !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with Josh at Checkered Flag Honda. It’s great to know you found him personable and trustworthy. We strive to provide the best service possible and it’s rewarding to see our efforts recognized. We hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
2 words!
2 words!! Janell Janell!!! I did have a problem after my service.She came to my job, picked my car back up and took care of it. I felt so valued and special. She told me who I my service rep. would be from now on, and I'm looking forward to continued business with Checkered Flag!!! Thank you for such quality customer service!!! And also William was very helpful and professionally pleasant when I was there to originally pick my car up!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I truly appreciate your positive feedback about your recent experience at Checkered Flag Honda. It's wonderful to hear that our team made you feel valued and provided such quality customer service. I look forward to serving you again and ensuring your experiences with us continue to be exceptional! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Very polite and helpful service advisor.
Very polite and helpful service advisor. Keep me informed on progress and understood my concerns and requests.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We appreciate your feedback about our service advisor at Checkered Flag Honda. We're glad to hear that they were polite and attentive to your concerns. Your satisfaction is important to us, and we look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Carl Dyson took great care of us as usual; we saw the
Carl Dyson took great care of us as usual; we saw the 2025 Odessey we wanted online and it was in transit. Carl checked and it was here, we liked it and bought it, and we went smoothly through the purchase process. Carl and every involved took their time to provide all the information. We returned later that afternoon we our 2024 CRV-Hybrid for trade, the Odessey was ready and we completed the transaction. This is the 5th or 6th vehicle we bought from Carl at Checkered Flag, and he always makes it a smooth and easy transaction and provides us all the information and explains every item in the process. God Bless Carl, we are so sorry for the loss of his brother Derek, may he rest in peace with the Lord. We have Carl and his family in our prayers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your heartfelt review! We truly appreciate you taking the time to share your experience with Carl at Checkered Flag Honda. It's wonderful to hear that your purchase of the 2025 Odyssey went smoothly and that Carl provided you with all the information needed throughout the process. Your continued trust in us for your vehicle needs is invaluable, and we're grateful to have you as a customer. We also appreciate your kind words and thoughts for Carl and his family during this difficult time. We look forward to seeing you again for your next vehicle purchase! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Brian was truthful.
Brian was truthful. They took me in as promised and my car was ready way before in the very early afternoon. I took advantage of the Lyft services. It was a very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Patricia! I'm thrilled to hear that your experience at Checkered Flag Honda was so positive and that we could get your car ready ahead of schedule. I'm glad you found the Lyft service convenient too! I look forward to seeing you again for your next visit! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
The service advisor, Johnnie, was very helpful and
The service advisor, Johnnie, was very helpful and professional. He treated me with care and respect. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We’re thrilled to hear that Johnnie provided you with helpful and professional service at Checkered Flag Honda. Your care and respect during your visit is truly appreciated. We look forward to welcoming you back next time! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
they lie to you in order to sell a vehicle and never
they lie to you in order to sell a vehicle and never honor their warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us. I understand your concerns and take feedback like yours very seriously. At Checkered Flag Honda, I strive to maintain the highest standards of integrity and customer satisfaction. I would like to address your issue promptly, so please contact me directly to discuss this matter further. Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Stephanie is always accommodating and knowledgeable.
Stephanie is always accommodating and knowledgeable. She jeeps it real with service expectations and pricing. She knows me and knows my car, I love that. She and her team have kept this 2013, 250K+ car going and in tip top shape.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Stephanie, for your wonderful review! We're thrilled to hear that you have had such a positive experience with our team at Checkered Flag Honda. It's great to know that Stephanie has been accommodating and knowledgeable while keeping your 2013 vehicle in excellent condition. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com