Reviews
Josh was nice, LOVED the complimentary ride home and back
Josh was nice, LOVED the complimentary ride home and back when car was worked on/finished
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Sara! We’re thrilled to hear you had a great experience with Josh and enjoyed the complimentary ride. At Checkered Flag Honda, we strive to make every visit as convenient and pleasant as possible. We appreciate your support and look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Sales rep was honest and to the point.
Sales rep was honest and to the point. Made the process much more enjoyable than we expected.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jeremy! We're thrilled to hear that our team made your experience enjoyable and easy. At Checkered Flag Honda, we pride ourselves on providing honest and transparent service. We hope to see you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Polite, people greet me very quickly with instructions on
Polite, people greet me very quickly with instructions on how to proceed. Maintenance done professionally, quickly and at a fair price.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, James! We appreciate your kind words about your experience at Checkered Flag Honda. It’s great to hear that our team provided you with quick guidance and performed your maintenance professionally and efficiently. We look forward to seeing you again for your future needs! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Talked to online assistant who talked me through
Talked to online assistant who talked me through requirements to buy. I arranged to see and drive and hopefully buy a pre-owned Honda Passport. Apparently a salesman had arranged with other buyers for the same vehicle to be taken home. Unknown to me of course, I attempted to place a payment to hold the vehicle. The Salesman actually called me and told me it was not their practice to hold a vehicle. If it was up front told that the vehicle was basically sold that would have been the end of negotiations. Communication between internet sales and floor sales could be much better.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us. I understand your frustration regarding the situation with the pre-owned Honda Passport and the communication issues you encountered between our online assistant and the sales team. Your feedback is valuable and highlights areas where we can improve our processes at Checkered Flag Honda. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly. We appreciate your insights and hope to serve you better in the future. Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
My service advisor Monica Ellis was very personable and
My service advisor Monica Ellis was very personable and professional. She took the time to explain the service I received both before and after. Although I only had an oil change, this time was the shortest that I stayed and waited for the work to be completed. I hope Ms. Ellis is employed by Checkered Flag Honda for a long time!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Brian, for taking the time to share your positive experience at Checkered Flag Honda! We’re thrilled to hear that Monica provided you with personable and professional service during your oil change. It’s great to know that your wait time was the shortest it’s been as well. We appreciate your kind words and hope to see you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Kaylee was very helpful got me taken care of &
Kaylee was very helpful got me taken care of & complete in a timely manner!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! I'm thrilled to hear that Kaylee was able to assist you promptly and efficiently. At Checkered Flag Honda, I strive to provide excellent service, and it's great to know that we met your expectations. I appreciate your feedback and look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Very clean and welcoming atmosphere.
Very clean and welcoming atmosphere. My service guy was friendly, direct, and explained answers to my questions is very concise manner. The service manner was super friendly and welcoming as well. I absolutely love bringing my SUV here because of this!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Chante! I truly appreciate your kind words about your experience at Checkered Flag Honda. It's wonderful to hear that our team provided friendly and concise service for your SUV. I look forward to welcoming you back for future visits! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
My advisor was so nice and helpful.
My advisor was so nice and helpful. Awesome! Service was quick and ready in time I like. The shuttle service was nice to from both drivers.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Stephene! I truly appreciate your kind words about our service and team at Checkered Flag Honda. I'm delighted to hear that you found our advisors helpful and that you enjoyed our shuttle service. Your satisfaction is our priority, and I look forward to seeing you again! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com
Great experience!
Great experience! Very personable and attentive. Monica is the best! The pick up and drop off program is stellar! Super conveinent. Thank you!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Checkered Flag Honda. Monica will be delighted to know that you appreciated her attentiveness. Our pick-up and drop-off program is designed to make your life easier, and we're glad you found it convenient. We look forward to seeing you again soon! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com
Super helpful staff at all levels.
Super helpful staff at all levels. Very courteous. Got me in and out quickly when I arrived to pick up vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that our staff was helpful and courteous during your visit to Checkered Flag Honda. It's great to know that you had a quick and seamless experience picking up your vehicle. We look forward to assisting you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com