Skip to main content

Checkered Flag Honda

(5,389 reviews)
Visit Checkered Flag Honda
Sales hours: 12:00pm to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service

It was done quickly. Wait time was minimal. I took andvantage of the free coffee annd I watched a little tv Employees were pleasant. There were no problems after the visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Judith, thank you for taking the time to share your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Excellent customer care from Jadon and Tony

Jadon was excellent and was able to get us into a vehicle that helped us budget wise and helped us when others couldn’t. Him and Tony stayed late with us and made sure we were taken care of and continued to make the process as least stressful as possible. In the future I will be a regular customer with Jadon and will refer my friends and family to him and Tony. I have been a customer with checkered flag Honda for many years and Jadon and Tony were the best employees that I had the pleasure of purchasing a vehicle from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michael, Hearing about your positive experience has a remarkable way of inspiring and motivating us to keep doing what we do! We want nothing but the best for our customers and we are glad that is what we are doing. Hope to see you back again soon! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Good Experience with Agent

Mr David has given a very brief about the process and explained the CR-V features without asking questions. I like the way treated the customer and their needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rajesh, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great Service

Service. Josh was personable. He explained everything in detail. I feel comfortable with the service reps I have used for this survey as well as my past visits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Angela, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great service and friendly representatives.

Excellent and friendly customer service. Complimentary car wash was not done even though I was told it was done but service was good none the less.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Patrick, we are glad to hear you enjoyed your recent visit to our service department. At Checkered Flag Honda we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com

Great

No-xx process every time I work with you guys it’s very direct. Makes me want to upgrade my 2 year old car cuz I feel like y’all don’t give me the run around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for taking the time to share your feedback with us, Nathanael! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Tony Butts was great

Tony Butts was great. Friendly, knowledgeable. He appeared invested in the buying experience. Great great great great great great great great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Anh, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great service

Folks were friendly, efficient and professional My contact when I arrived was top notch - johnny on the spot. Gave me a good critique and suggested what needed to be done for safety purposes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you for letting others know about your experience, Ellery! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

All great!

Everyone was helpful and friendly. Communication was good and everything was done in the time that was mentioned in the beginning of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for leaving us this great review, Lil! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com

Great service

Service advisor, Jonathan Jacob was superb. He kept me informed on progress and was very customer oriented! My overall experience went exceptionally well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Donald, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Checkered Flag Honda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com