Reviews
Impeccable salesmanship and customer care
As soon as we walked in, we were acknowledged by anyone who saw us. We were immediately helped and had a great, honest interaction with the salesman and sales manager. Jadon was our salesman and was so kind and charismatic. He was not just there to go through the motions and wasn't a pushy type salesperson. He was so relatable and open to actually LISTEN to what our end goal was for a purchase. Marquis was the sales manager working that night and he was just as kind and empathetic to our goal. There was no haggling or trying to deter us from what we wanted to achieve. We didn't leave with a vehicle that night but did come back 2 days later and completed a sale with Jadon. Jadon was so communicative throughout the process and truly wanted us to have the outcome that worked for us, even if it meant choosing a different route. That kind of care is a rarity. When we completed the purchase, we were also assisted by Brian, who was as equally kind and helpful. I had never owned a Honda prior to this purchase, but your dealership and team is unmatched, in our eyes. Keep doing what you're doing, because you're doing it well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase, Ashley! Thank you for taking the time to write about your experience. It's great to know that our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great service
Stephanie was very understanding and patient after my terrible day with car trouble. She also was able to procure a rental car for me to use with no additional expense.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your glowing review, Marlys! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Best vehicle purchase experience ever!
The zero pressure! Even when presenting the extras that were available, there was very little to no pressure which made the buying experience the best I’ve ever had when purchasing a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Philip, your experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Everything’s Great
My service advisor Jonathan Jacob was amazing to work with. He listened to my concerns, was compassionate, and reassuring that Honda would help resolve my car troubles. He has a very calming presence, kindness and friendly personality that makes him invaluable to Checkered Flag or anywhere he may be; his customer service skills are something any business would be fortunate to have. My repairs fell under a warranty, and while he wasn’t familiar with it, he never pushed back or made me feel like I had to fight to have the repair covered. He immediately checked in with Dave and assured me they would have it all figured out by the time I came back to pick up my car. He communicated my car status, and had it turned around in 24 hours. Not to mention my sales agent from 2019 still recognizes me when I visit the shop. Talk about phenomenal customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Alexandra. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Checkered Flag Honda, we value our customers and we look forward to seeing you down the road. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Excellent Service
Since 2005 when I bought my car there I have used the service center. Jonathan Jacob was excellent, incredibly helpful, considerate, a true gentleman. He certainly is a keeper.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ana, we are truly grateful for this awesome review! We are thrilled that Jonathan was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great service
Washed and cleaned car. Friendly customer service . Work performed accurately and quickly. Easy to make appointment. Comfortable waiting room.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag Honda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Great Service
My advisor John Brown was very polite, professional and helpful. He gave exceptional service and I look forward to future services at this establishment .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Arbreitt, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com
Amazing customer service
Benjamin was absolutely amazing! He worked with us and got us exactly where we wanted to be! I always have a great experience buying from Honda Checkered Flag!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback, Haylee. We appreciate your comments and are happy to hear that Benjamin was able to meet your needs. At Checkered Flag Honda, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great buying experience
Didn’t feel like I was rushed and the salesman was informative. Would recommend buying at this location and receive a good car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Donna, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Checkered Flag Honda. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
Great folks to deal with!
Sales staff (Terrence) was extremely easy to work with and helpful! I would definetly recommend him to all my friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Raymond! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Amanda Hayslett - Service Manager - amanda.hayslett@checkeredflag.com