Checkered Flag Honda

Dropped off car an was taken care of very quickly. Upon picking car up, the service manager handled the transaction very efficiently. I have NO complaints

David and Leon were great and made by car buying experience an easy one. The easiest transaction I've had at a dealership

Really good the guy name Jonathan Jacob is really nice and friendly. I definitely go back to him for my next appointment.

Service member was polite and professional. Service member said it would be about two hours and indeed it was was.

Checkered flag Honda is a reliable and trustworthy service provider. The staff answers the phone in a timely way and manages the service requests easily. Excellent onsite service.

I very much appreciated the prompt, courteous, clean, and professional experience. I had at checkered flag, Honda. Everything was perfect. Thank you.

The person that was suppose to check me in by the name Brown didn't , it was Jacob and he was Great....

Periodic updates on progress of work was very helpful in planning day. Very professional staff. Well organized operation. Would recommend to friends.

Good customer service and quality work. Josh was excellent. He gave honest recommendations for upcoming service. Price was fair. Did not wait too long.

I am writing this review to express my deep dissatisfaction and outrage regarding the recent service experience I encountered at Checkered Flag Honda. My 2019 Honda Civic suffered an oil leak issue, which led to the necessity of towing the vehicle to your service center on January 5th. My discontent with Checkered Flag Honda dates back to July when I visited the service center for an oil change. During this visit, despite multiple confirmations from the staff, I was left stranded for over two hours without the promised Uber ride to my workplace. This negligence resulted in significant inconvenience and explanations owed to my employer for my delayed arrival. The situation exacerbated in December when I discovered a gas leak in my vehicle. Despite scheduling an appointment with your service center for January, two days before the scheduled date, my car signaled an error, prompting me to check the oil. Fearing for my safety, I arranged to have the car towed to your center early, seeking assurance regarding this action from your representatives, which was granted. Upon inspection, your team attributed the issue to Firestone, stating that they had left the oil cap loose during the last service. However, this information was incorrect, as it was Checkered Flag Honda who had conducted the preceding service and failed to properly secure the oil cap. This mistake caused immense frustration and placed an unnecessary financial burden on me. Furthermore, when I was informed that my vehicle was ready for pickup and instructed to pay through a provided link and arrive at the service center by 8:30 on a Saturday, I promptly adhered to these instructions. Despite arriving at 7:30 as instructed, the facility was inexplicably closed, demonstrating a complete lack of coordination or accuracy in providing correct operational hours. This was a significant inconvenience after following the given instructions meticulously. What compounded my disappointment further was discovering a Checkered Flag Honda flyer the next day, outlining the benefits available to customers purchasing a Honda vehicle from your dealership. These benefits included towing and rental services, services that would have been invaluable and greatly alleviated the stress I endured during this ordeal. Despite my repeated communications regarding my predicament, no such considerations were offered to me. This entire experience has been nothing short of a nightmare, tarnishing my trust and confidence in Checkered Flag Honda's service reliability and customer care. I can sincerely say the next car I buy will not be with Checkered Flag Honda.