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Checkered Flag Honda

(5,389 reviews)
Visit Checkered Flag Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2013 state dealer award
View 5 awards
2013 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 447-9884 (757) 447-9884
Used (757) 447-9814 (757) 447-9814
Service (757) 512-8149 (757) 512-8149

Reviews

(5,389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Honda from DealerRater.

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I got a new car :).

I got a new car :). I am not a big fan of the "car buying" experience from anyone but you all did make it painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Tammy! We're thrilled to hear that you had a painless car buying experience with us at Checkered Flag Honda. Congratulations on your new car! We appreciate your feedback and hope to see you again soon. Enjoy your ride! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Check in was easy.

Check in was easy. We dropped off a day early and you completed the recall the same day. Your paperwork is awesome including the service recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Edward! We're glad to hear that your check-in was easy and that we could complete the recall for you promptly. We take pride in providing comprehensive service recommendations along with efficient paperwork at Checkered Flag Honda. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you next time! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Stephanie is amazing.

Stephanie is amazing. She is very courteous and efficient with getting me in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Yolanda! We're thrilled to hear that you had such a positive experience with us at Checkered Flag Honda. Our team strives to provide excellent service, and it's wonderful to know that our efforts are recognized. We look forward to seeing you again soon! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Ease of transactions!

Ease of transactions! Personable and knowledgeable Rep! Expeditiousness of all aspects of the visit. Quality service. GREAT communication throughout the process!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, John! We greatly appreciate your kind words about your experience at Checkered Flag Honda. It's wonderful to hear that you found the transaction easy and our team personable and knowledgeable. Your feedback about our communication and service means a lot to us! We look forward to assisting you again in the future. Thank you for choosing Checkered Flag Honda! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

Fast, friendly knowledgeable service by service people

Fast, friendly knowledgeable service by service people who make you feel like they care the car looked great ran great. And it was washed and vacuumed. Waiting was comfortable and watching TV. Appreciate the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your wonderful review! We at Checkered Flag Honda are thrilled to hear that you experienced fast, friendly, and knowledgeable service. It's great to know that you enjoyed the comfort of our waiting area and appreciated the car detailing. We genuinely care about our customers and their vehicles. We look forward to serving you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

Sherri Frank was helpful when I was looking for a newer

Sherri Frank was helpful when I was looking for a newer vehicle. I felt like I was in control in determining what I wanted and she got what I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Sheryl, for your feedback! We’re glad to hear that Sherri was helpful in your search for a newer vehicle and that you felt in control throughout the process. At Checkered Flag Honda, we strive to meet our customers' needs, and your experience is important to us. If you need anything further or have questions, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

My consultant was exceptional.

My consultant was exceptional. She did an amazing job and looked after me so well while being professional, timely and detailed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful review, Ivory! We're thrilled to hear that your consultant at Checkered Flag Honda provided you with exceptional service. It's great to know that you felt well taken care of throughout your experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

I liked the communication with my service advisor on the

I liked the communication with my service advisor on the progress of my car while I was in the waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words! I'm thrilled to hear that you appreciated the communication from your service advisor while you waited at Checkered Flag Honda. I strive to keep our customers informed and comfortable throughout their visit. I look forward to seeing you again in the future! Sincerely, Janell Boone - Service Manager - janell.boone@checkeredflag.com

My sales person was amazing !

My sales person was amazing !!! I have got 2 cars from here. Dealership is wonderful and have such great people working there .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Sherica! We're thrilled to hear that you had an amazing experience with our team at Checkered Flag Honda and that you've chosen us for your car purchases. We appreciate your loyalty and look forward to welcoming you back for your next visit. Enjoy your new cars! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com

It started with Janell*, she had an upbeat personality

It started with Janell*, she had an upbeat personality first thing in the morning, she was very helpful in assisting me with my appointment. She advised me that my service advisor would be Brian, in which case he was on point with communicating with me about my vehicle needs. He is definately a great asset to have as an employee, very knowledgeable and respectful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Jensen, for your fantastic review! We truly appreciate your kind words about Janell and Brian. It’s wonderful to hear that they provided you with exceptional service and support during your visit to Checkered Flag Honda. We take pride in our team's expertise and customer care, and your feedback reaffirms our commitment. We look forward to seeing you again for your next appointment! Sincerely, Chad Frick - General Manager - chad.frick@checkeredflag.com