Reviews
Excellent service definitely will recommend to other...
Excellent service definitely will recommend to other people who are looking for a vehicle. Best service ever! Works fast and also is very informative of vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I always have a good experience when I take my car in for...
I always have a good experience when I take my car in for service. Everyone is so polite and aways check with me before they do any other work then what I came in for
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The free shuttle service was greatly appreciated since...
The free shuttle service was greatly appreciated since I'm on seasonal layoff. The service estimate was dead on! I brought my son here and he bought a used CMax and brings it in for all of his regular service needs. He gives everyone high marks as well!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your employees were both courteous and very helpful. My...
Your employees were both courteous and very helpful. My car was taken in on the given time and had it back to me in about 4 hours. . Everything went smooth. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience. We got everything going on-line...
Wonderful experience. We got everything going on-line and on the day we came to close the sale we were in and out in less than 90 minutes. And that included a good deal of how-to instruction on our fancy CPO Explorer from Anita.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had service done in the quick lane department. Service...
I had service done in the quick lane department. Service was great, facilities were clean. Ms Stanford was very helpful and polite. my service wait time was short
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really enjoyed my time here at Sutton. They were....
I really enjoyed my time here at Sutton. They were. Professional and efficient. I’ll definitely be a repeat customer. Please See Tiffany Walker she is awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Melissa from the service department was the only reason a...
Melissa from the service department was the only reason a single star was achieved. I’ve called multiple times to resolve an issue with the car I purchased, and have not talked to a salesperson since I left.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for letting us know. We are sorry your experience has not been satisfactory. I am told the concerns have been addressed. Please call me if we have not changed the bad perception 708-720-8051
Always top notch. Jamie is amazing. All the service...
Always top notch. Jamie is amazing. All the service members are friendly and professional. I have had more interactions with jamie. I always feel they honest.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly atmosphere. Both Tiffany and LaToyta were...
Very friendly atmosphere. Both Tiffany and LaToyta were AMAZING! I will definitely recommend Sutton Ford to all of my family and friends. Thank you so much for all of your time and help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
