Skip to main content

Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service at your dealership friendly kind & polite...

Great service at your dealership friendly kind & polite from all. Not a long wait for service. Clean and comfortable waiting area. Enjoyed sutton ford service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Charles Deans was great!! He did a fantastic job and took...

Charles Deans was great!! He did a fantastic job and took great care of me and my vehicle. Job well done Charles, thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sutton Ford service was great. I could not ask for better...

Sutton Ford service was great. I could not ask for better service. I arrive at eight am and my car was ready by ten. The price was good and I love the service l received. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love the speed and ease of which all my services requests...

Love the speed and ease of which all my services requests have been fulfilled. The competent and friendly staff always make my visits simple and satisfying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service was great I couldn't ask for any better The...

The service was great I couldn't ask for any better The prices was good my service rap found all the the warranty work that I needed in she was very professional in everything that she did thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything was great! You hate that things happen, but...

Everything was great! You hate that things happen, but when they do, it’s nice to know I have a quality service department to fix it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

DISAPPOINTING IN COST TO REPLACE A HEADLAMP FOR 2012...

DISAPPOINTING IN COST TO REPLACE A HEADLAMP FOR 2012 FUSION. THE COST TO REPLACE IS TRIPLE THE COST TO TAKE OUT AND PUT BACK IN!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Staff are very friendly and extremely knowledgable. Dave...

Staff are very friendly and extremely knowledgable. Dave Shoop always goes out of his way to ensure that our experience is positive. Tiffanie Walker is always pleasant and answers all of our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service at Sutton Ford

My service was great. My service started at 8:00 am, I got a ride home and about two hours later my car was ready to be pick up. I could not ask for better service than that. The Quick Lane Service is just great. The price was good with the coupons. I always receive great service at Sutton Ford. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Charlie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

I love doing business with You all through the years and...

I love doing business with You all through the years and it's good to come back to get the same treatment, and I will be Back in one year to get a Lincoln Navigator.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.