Reviews
Very courteous and always willing to explain what is...
Very courteous and always willing to explain what is needed and why. I never feel that additional services are pushed unless required. Friendly reminders for service and I love th auto butler.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Man was treated like a King wow Ms. A. Sutton really took...
Man was treated like a King wow Ms. A. Sutton really took care of me. Made me feel real special would recommend her for future customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s always a pleasure dealing with The Sutton Ford Team....
It’s always a pleasure dealing with The Sutton Ford Team. Jaime is awesome and seems to take such pride in offering excellent customer service each and every time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always very professional and courteous. They take the...
Always very professional and courteous. They take the time to understand your issue and actually ensure they are correcting the problem. I take all my vehicles to them with any issues that arise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone in quick lane is always so helpful and friendly....
Everyone in quick lane is always so helpful and friendly. The cashier station is where there is area of opportunity. There is always a long line to pay. Everyone has to wait for one cashier and it is not always due to staffing sometimes it's due to talking. After waiting patiently to get your car serviced you really dont want to wait an additional 20 to 30 minutes to pay. I have been at night and during the day and that is just the way it is. Fix this and your establishment would be excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Melissa is always great!!! Never have a problem She is...
Melissa is always great!!! Never have a problem She is always response to messages and emails in a very timely manner. Very polite!!! Love working with her
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous and professional. Got me a ride home. Promptly....
Courteous and professional. Got me a ride home. Promptly. Late hours accommodated my schedule. Prices are expensive. I felt like I was being milked for other services that I did not need though.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jessica and Jillian are always helpful and polite no...
Jessica and Jillian are always helpful and polite no matter how busy they are. Work is always done promptly, and always done before the promised time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We recently purchased our first Ford , when we needed...
We recently purchased our first Ford , when we needed servicing we took it to Sutton , what an easy and great experience , they really go above and beyond .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was treated very nice by Jessica Melissa and Cree they...
I was treated very nice by Jessica Melissa and Cree they were spot-on for the needs of my vehicle and the service was very good.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
