Reviews
As usual I am always pleased with the pleasant attitude...
As usual I am always pleased with the pleasant attitude and customer service received by Jillian and/or her team evey tine I cime to the Quick Lane department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
The salesman I worked with made the experience smooth. I will gladly refer friends and family to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jonna, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know. Take care!
I received fast service. I was in and out of the...
I received fast service. I was in and out of the dealership quicker than expected. I also received a complimentary car wash. Great and fast service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great fast service every time. Auto Butler was done...
Great fast service every time. Auto Butler was done quickly and done to complete satisfaction. Would definitely recommend Sutton Ford. Jamie was great and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service was fast and convenient. Melissa was...
The Service was fast and convenient. Melissa was outstanding. I went in for a molding and received a call almost as soon as I got here me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
3rd vehicle purchased from Sutton Ford. Great friendly...
3rd vehicle purchased from Sutton Ford. Great friendly atmosphere. Highly recommend Sutton Ford to anyone looking to purchase a new vehicle! Anita was great to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jessica was friendly and professional.Great job with the...
Jessica was friendly and professional. Great job with the Auto Butler. Dearlership practiced social distancing. Employees wore mask. Facility was clean and inviting . Good Job 👍🏾
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with Lester and it was a very painless process....
I worked with Lester and it was a very painless process. He understood my needs and we worked together to negotiate a good deal. It was quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lester Parker was a pleasure to work with. He went above...
Lester Parker was a pleasure to work with. He went above and beyond to make sure I was completely satisfied. I will recommend him to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car is still under warranty and they refuse to give me a...
Car is still under warranty and they refuse to give me a loaner. Trans issue but I’m being treated likes it’s my fault.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we provide loaners at the time of your service once we know that the repair will be covered by warranty, otherwise you must pay for the loaner. We apologize for the inconvenience and hope you were satisfied with the repair.