Reviews
Stress free and expedited
I've been a patron of Sutton Ford for approximately 2.5yrs now. My last vehicle was a Ford Fusions, and was also a corporate lease. Sutton Ford was my dealership of choice for all vehicle maintenance and service. Every visit was pleasant, with the staff making sure that all problems and issues were fully addressed at each visit. I've owned BMW and Mercedes, and have experienced their service. I can say that the quality of service and attention to customer satisfaction at Sutton Ford is on par or better than what I've experienced at high end German vehicle dealerships, without the super premium expense.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great communication! I love the texting option on all...
Great communication! I love the texting option on all updates with my vehicle. Car was as clean as when I left it. Highly recommend Sutton ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Awesome service, they keep you up dated, Melissa is great and represent the auto ship well, she gives you updates . Even the people who work in the evening that I pick my car up from
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Used Car Purchase
Pleased that your sales and finance staff worked so hard to get me financed for my 2017 Ford Edge Sport. I will definitely recommend your dealership to others !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Auto Butler
My car was pristine when I picked it up. They always do a fantastic job. Having to come up with 25 words is ridiculous. I will no longer complete these surveys again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are fast professional and always resolve any issue I...
They are fast professional and always resolve any issue I may have. Great to deal with. I will purchase all my vehicles from this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Sutton Ford has a great Service department but it all begins with the Service Writer. Erik Buikema is as knowledgeable as they come. His dedication to making sure his customers are both welcomed and will be taken care of, is second to none. He is definitely a gem of an asset to Sutton Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sutton delivers and they seem to always find ways to best...
Sutton delivers and they seem to always find ways to best themselves. Two thumbs up‼️ Service always greets me with a smile and always do a fine job, including washing my car.❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Best
I have been doing business since 2004. Always have a great experience at Sutton Ford. I have bought two vehicles here. This is the only place I go for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Each and every time that I bring my car in for service is always a great pleasure. Outstanding customer service and extremely amazing atmosphere all around Sutton Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
