Reviews
The service department was very accurate they went out of...
The service department was very accurate they went out of their way to help you to make sure that you were satisfied with the service that they provided for you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was there for an AutoButler application. Jamie and the...
I was there for an AutoButler application. Jamie and the Service Department did an awesome job and everything was completed on schedule and to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service friendly employees. I had a problem with my...
Great service friendly employees. I had a problem with my tire and the service guy took his time to find the problem. Now my tire stays inflated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
My oil change and tail light bulb change took 3.5 hours...
My oil change and tail light bulb change took 3.5 hours and cost $100. Too long and cost too much. I won’t be leasing from Ford again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The service department At Sutton Ford Is always very...
The service department At Sutton Ford Is always very professional and courteous to me I have been going to the service department for about 15 years now
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently bought a car from Sutton Ford in Matteson IL....
I recently bought a car from Sutton Ford in Matteson IL. I worked with Niraj Patel. He was great working with and helped me throughout the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jillian in the service department has always been very...
Jillian in the service department has always been very professional, helpful, and friendly. I look forward to my next Auto Butler treatment at Sutton Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I must say, that the service Department is very polite &...
I must say, that the service Department is very polite & attentive to my concerns regarding my vehicle. They get you in quick in a timely manner, look into the problem, fix it & get you out just as quick.. That's the kind of professionalism, that makes me want to keep coming back! My Car is a part of me, & they treat my car with Respect & Concern as if it was ME.. Rock on Sutton Ford Service Department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went very smooth everyone was polite and my...
Everything went very smooth everyone was polite and my car was done in a timely manner thanks Sudden Ford Also Thanks Melissa who was my service advisor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Quick Lane isn’t that quick , 3 hours for a oil...
The Quick Lane isn’t that quick , 3 hours for a oil change. Everyone in waiting room was complaining. About the slow service for oil change
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
