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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Second time coming in for service both times Niraj comes...

Second time coming in for service both times Niraj comes back and says hello. Allen did a great job getting me in and is very personal able. Another great experience at Sutton Ford!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Effective

Everything was great . The service was timely and effective. I needed to get out in a timely manner and the service department was able to accomplish it. I have been going to the service department for four years and I am very pleased with them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jillian excellent professionalism and service

Jillian Stanford showed excellent professionalism, expertise and great advice. I would recommend all of my friends to Sutton Ford service dept. It has been a great experience... Latoya McDonald (Finance) also help in directing me to upgrading my maintenance plan when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks to my service advisor Dave Pleckam and the rest of...

Thanks to my service advisor Dave Pleckam and the rest of the service department at Sutton Ford, I always know my vehicle is in good hands. I also love the fact that they are so accomadatting and is willing to work around my schedule, keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always treated professionally, kept informed, sales group...

Always treated professionally, kept informed, sales group and service group are outstanding. I have bought my last six or seven cars from this place and I will definitely be coming here as one of your loyal customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is so kind and efficient when it comes to taking...

Everyone is so kind and efficient when it comes to taking care of me and my vehicle. I got in and out quickly and it didn’t cost as much as I thought it would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was very good I needed a oil changed and grease...

Service was very good I needed a oil changed and grease job they provided great service in a timely manner and when servicing my heating and air conditioner service was good Alstonn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Love the service and sales department. They are such an...

Love the service and sales department. They are such an excellent team and provided beyond exceptional service. I highly recommend them for all auto needs. My brother ended up purchasing a car that day as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I been coming to this dealer since 2005 I been in others...

I been coming to this dealer since 2005 I been in others but I get better service and deal at Sutton great place and great people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent job quick lane staff end of conversation on...

Excellent job quick lane staff end of conversation on this review please make it optional to comment Excellent job quick lane staff end of conversation on this review please make it optional to comment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.