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Sutton Ford

(5,248 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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The staff was friendly and helpful and I never have a...

The staff was friendly and helpful and I never have a issue with my salesman, Ron Eng, or the finance lady. This is the 6th or 7th car I have bought from Sutton Ford and have never been disappointed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Every time my car is due for service Melissa and her team...

Every time my car is due for service Melissa and her team knock it out in a timely fashion. She is always kind and ready to help me whenever I’m there! 100 percent recommend Melissa and her team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I love Stutton ford they work with you to get you in a...

I love Stutton ford they work with you to get you in a ride that’ fit you. Garrett and Tavis were two great individual to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service from Jillian Stanford and Dave...

Great Service from Jillian Stanford and Dave Pleckham..THE professionalism is awesome. The knowledge of knowing what is wrong with the vehicle is just a mark of expertise...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We love Melissa. She’s always been very understanding...

We love Melissa. She’s always been very understanding and sensitive to our needs as well as prompt in addressing our concerns. She has been taking care of our family’s service needs for as long as I remember

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Problems after problems and I just discovered a defect, I...

Problems after problems and I just discovered a defect, I think They were looking to unload it. And I was the unprepared fool, TV Network

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Im very disappointed in the service department my car is...

Im very disappointed in the service department my car is still doing the same thing I brought in for it’s worse actually it stopped on me 3 times before I got it back from the dealership I’m very up because I paid 30,0000 for this vehicle and it shouldn’t be giving me no problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Used Car!! ~ But Service?

AJ Scartozzi led me to this dealership. Quick Responses to Questions. Told him what I wanted , he Gave me Options until I settled on the Perfect one. It was the Sales Transaction and Purchase Experience that Did not sit well with me. Wishing i had of went to Car Vending Machine instead.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Mellissa was great.. she made sure to keep me informed on...

Mellissa was great.. she made sure to keep me informed on when the car was going to be ready..And loved the thank you cared she left behind.. so sweet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

ALWAYS A PLEASURE TO DO BUSINESS AT SUTTON FORD, I HAD...

ALWAYS A PLEASURE TO DO BUSINESS AT SUTTON FORD, I HAD REFERRED 4 PEOPLE WHO PURCHASED VEHICLES AND WILL CONTINUE TO REFER MANY MANY MORE. GREAT COMPANY AND STAFF

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.