Reviews
Awesome
Like always, it was a pleasant experience. I’m always taken care of in the Quick Lane. Some times the wait can be long, but it depends on what is being done. My Lincoln has been serviced only at Sutton’s. I will continue to bring it there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Caring and knowledgeable!
Always appreciate your service department, Melliisa is the best! Questions are always answered with good advice about type of repair completed. Waiting room and showroom are clean and confortable
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service, friendly staff
My visit to the quick lane was indeed quick. The staff managed my expectations from the start, letting me know there were a few cars ahead of me, and delivered my car ahead of the estimated schedule. The waiting area was comfortable and everyone I interacted with was helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
One of the car keys was not working, tire pressure was low
I made an appointment for the tires and key. I was treated very professionally. Mr. Pleckham explained what needed to be done and I was happy that the service was completed in an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied
We love working with Melissa. She takes time to be friendly, and she is very efficient. She also made time to help us understand our Lincoln’s settings in the App.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was good
Jamie and his partner did a very good job they know what they’re doing they got it done I’ve been dealing with them for a long time and they did what they always do
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was great
I went to see a couple of cars and the salesperson was so great in helping us get a great deal on our car. I definitely would tell any to go there!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Was very pleased with my service and would highly recommend you to anyone who needed to have any service or need to any question answered Thank You
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding, Superb!!
I am elated with the service I received! Ten stars!! You have an outstanding staff who value their customers. This is my third vehicle from your store.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I really love how knowledgeable and friendly your staff are. They follow-through with updates and throughly review information regarding the vehicle. Highly recommended!! 💜😊
Auto butler
Love the auto butler service- just wish that when making an appointment it could be in a more timely manner, example I called and couldn’t get an appointment for almost two months
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
