Reviews
Good Customer Service
Great customer service and quality service delivered and met expectations. The different departments worked together and helped to accommodate my every need I requested. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always get great service at Sutton
The wife and I have always for years purchased from Sutton Ford/Lincoln and will continue. Every time we come in for service or what ever everyone treats us like we’re family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change
The service was excellent! I am very happy. I am satisfied with the service and look forward to my next encounter with them. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
The staff are very friendly and do a great job servicing my vehicle. Tatiana was so friendly and fun to talk to. She had fresh coffee and cookies for us to enjoy in the waiting area. I will definitely bring my car back to Sutton Ford for all my service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome.
Ron Eng was awesome he worked very hard to get me what I was looking for. Latoya was very helpful and friendly. They both went above and beyond for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Easy and good
Had the works and auto butler done. Everything was done in an efficient manor. Explorer was completed with no problem. Vehicle was finished in good time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Place
The place is very professional, the people are very courteous, and it’s an overall friendly environment. I was satisfied with the service I received and I would definitely recommend them to anyone. Thanks guy!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great service
friendly shop and people. great service with skilled professional results. good location and access. all in all very good experience and i will return for future service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In my opinion.
Melissa is the absolute best. Always welcomes me with a smile. Explains what will be done and makes suggestions on things I don’t think of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had to purchase a new tire.
I had a flat tire and l needed a new tire. The spare tire was already on. I went to Sutton Ford and the service department had to order a new tire. They called me back that same day when the tire came in. I went back the next day and they completed my service with no problems.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
