Reviews
Great Service
Our Focus needed to be digitally downloaded and I made an apptmt to come in and have it done. Everything was made easy and Toby took care of re-arranging apptmts when the first one didn't work out. Toby was very easy to work with and I appreciated all he did. Thanks again! Candy Cluff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent staff, clean facility
I was very pleased with my service & the helpfulness of the staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. Do not hesitate to call if you need anything. Be safe on the road.
Great Service
I have had service twice since my wife and I purchased our Ford Escape and have been totally satified and in=mpressed w ith the prompt and couerteous service. I especially like the full system check up prior to returning the vehicle to me....Great Job!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Herman, thank you for sharing your recent experience at Robert Horne Ford. Again, we appreciate your recommendation of Robert Horne Ford and we hope to be of service again in the future.
Wonderful service!
We went in looking for a Ford F- 150. Bob was helpful and attentive, he helped us find exactly what we wanted. He made the buying process very easy. He was very patient and worked very hard to get us the best deal possible. We're very happy with our purchase and would definitely buy from this dealership again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My new car buying experience
found the vehicle I wanted to preview on your website...follow up to setup the test drive was very professional. our salesman, Louie, was prepared and focused on our needs. We didn't need to shop.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Don't hesitate to call us if you ever need anything. Be safe on the road.
Great service.
This was our first time at the dealership and the service was fast and excellent. Everyone was very friendly and the waiting areas and facilities were clean and comfortable. We will be back for every service on our vehicles. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Robert Horne Ford. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Oil/filter change.
I had a 7:30 a.m. appointment. Truck was taken in right away. Work was completed and on way in 40 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
brakes
Dave Duvall was very helpful and explained the repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
review oil change, estimate
I am always satisfied with the service I receive from Robert Horne. Excellent service, customer service, and follow up.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service and recall work
I came in for a recall and routine servicing. Work was completed in a timely fashion meeting estimated time and everyone was very friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Robert, for the glowing review! We appreciate your review and hope we can continue serving you for many years to come.