Reviews
Awesome Service
Service was awesome on my 2013 Fiesta. Customer Service is always excellent. Very personable staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
service was great, just a lack og friendliness
The work was done without too much of a wait. I was told up to 2 hours and it was 1 1/2. The only thing I was surprised with was the lack of smiles and friendliness.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you enjoyed working with our staff, Gail. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
F-150
everyone was great vehicle done in exceptional time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Focus 1st oil change
Ford Focus, The staff was very helpful over all a good experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott M.
Roy was fantastic to work with. We will always ask for him if we have any future service needs. Good job guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Services
Service was wonderful. Fast!! Got me in and out!! I will for sure be using your site again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I have a Ford F250 which I take in for scheduled maintenance and oil changes. Every time I'm in the staff at Horne's Service Center has been very friendly and prompt
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John J. Blanks
Jamie Rich is an asset to your dealership. I have been buying cars for 50 years. Jamie did not try to force me into a vehicle. He listened to me, and called me back the next day with two choices, one of which is the Dodge Ram I purchased from you. The follow up by service could have been a little quicker, but today I met Dave Duval who is a real pro. Once again...LISTENED...oh do I love that, and he did everything they promised and answered all of my questions. Extremely pleasant buying and service experience. Thank you Jamie and Dave Duval. and by extension, thank you Robert Horne Ford!~
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great deal
I'm not big on writing reviews or car shopping, but my experience at Horne was exceptional so I felt people should know. I needed a work truck & they hooked me up with the perfect vehicle (Ford F150) and did what it took to fit my super tight budget. I appreciate that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car buyer
We had a exceptional experience during our buying of our new Ford F 150. Our salesman Dale Hickey was extremely helpful, informative, and gave us all of our options. He allowed us to talk about our options privately and make our decision without feeling pressured. All of the other staff was courteous, friendly, and helpful. I would recommend Robert Horne Ford to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase