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MetroWest Subaru

(1,040 reviews)
Visit MetroWest Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–9:00pm
Tuesday 9:00am–7:00pm 7:00am–9:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–9:00pm
Friday 9:00am–7:00pm 7:00am–9:00pm
Saturday 9:00am–7:00pm 7:00am–9:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (508) 433-6653 (508) 433-6653
Used (508) 433-7821 (508) 433-7821
Service (508) 433-6649 (508) 433-6649

Reviews

(1,040 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MetroWest Subaru from DealerRater.

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Marc at Metrowest Subaru sales was very helpful and

Marc at Metrowest Subaru sales was very helpful and friendly. He explained the process and helped us with the functionality with the new car. He fit us in around other customers so we only had to make one trip to Metrowest instead of two.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Laura, we're so glad to hear Marc was helpful and accommodating during your visit. Thank you for choosing MetroWest Subaru and for sharing your experience. Congratulations on your new car!

Another great experience with MetroWest Subaru.

Another great experience with MetroWest Subaru. Griffith Wilson, Service Advisor, was professional, courteous, attentive, friendly, and provided exceptional assistance, answered all questions. Thank you, Griffith++

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear you had another great experience with Griffith! Thank you for choosing MetroWest Subaru and for sharing your feedback!

Griffith at Metrowest Subaru service was very helpful and

Griffith at Metrowest Subaru service was very helpful and friendly. Their service is excellent though a bit expensive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review! We’re happy to hear Griffith went above and beyond to assist you. -MetroWest Subaru

David from service was great.

David from service was great. Polite, great communication. He is excellent at his job. I highly recommend them for service

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are glad to hear that David provided excellent service. We truly appreciate your recommendation! See you next time! -The MetroWest Subaru Team

The salesman Joshua was extremely good, very

The salesman Joshua was extremely good, very professional, the paperwork was easy, took very little time, highly recommenced

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Elias, thank you for the 5-star review and for highlighting Joshua's professionalism! We are elated to hear that the MetroWest Subaru team made your buying experience smooth and efficient. We wish you many safe and happy miles!

Very efficient AI system to make an appointment.

Very efficient AI system to make an appointment. Excellent follow-up and communication. Very helpful inspection of the overall car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent feedback! We are thrilled to hear it was efficient and helpful to work with our team at MetroWest Subaru.

I had very satisfied experience.

I had very satisfied experience. I took benefits of dropping off car the night before. My car was taking care off in a timely manner. Communications were very efficient using latest technologies.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing MetroWest Subaru and sharing your experience. It was our pleasure to work with you and we hope to see you again down the road!

David’s service is always top notch.

David’s service is always top notch. He is friendly, kind and thorough. He explains any findings and even brought my car out the rain once done so I could get in car and not get wet! I come back to Metrowest Subaru because the service is worth it!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are delighted that David's top-notch service keeps you coming back to MetroWest Subaru. Your support means the world to us! See you next time!

Fast and fairly priced service.

Fast and fairly priced service. They are my go to service center for all my Subaru needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for stopping by to leave MetroWest Subaru a wonderful review!

Great job v uderdstanding rep great job keep the good

Great job v uderdstanding rep great job keep the good job up always as usyal

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your continued trust in MetroWest Subaru! We look forward to seeing you next time.