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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Aaron, Eddie and Greg were awesome! Easy process and...

Aaron, Eddie and Greg were awesome! Easy process and everything ready as agreed. Second purchase of a new Toyota from Fred Anderson in Sanford -- Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

Great staff who listened and worked with me to get what I...

Great staff who listened and worked with me to get what I wanted and needed and make sure that both my daughter and myself were taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

Kyle James was outstanding taking care of our van’s...

Kyle James was outstanding taking care of our van’s 20000 mile checkup. He went over everything with us that they had done. The tires were bad so I had them put new ones on. The dealership in my opinion is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Awesome staff! Very professional and not pushy....and...

Awesome staff! Very professional and not pushy....and they make you feel like family! I would definitely recommend them to family and friends! Great job guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review of Fred Anderson Toyota of Sanford! Feel free to reach out to us if you need anything. Have a wonderful day.

Great experience. First one I have had purchasing a...

Great experience. First one I have had purchasing a vehicle. Great patient salesman and a fast purchasing process. I would definitely recommend this dealership to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Derrick, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Had a 9am appointment for an oil change. I was there for...

Had a 9am appointment for an oil change. I was there for an hour and 45 minutes. Seems a bit long considering I had a scheduled time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you so much for your comments about Fred Anderson Toyota of Sanford! We sincerely thank you for the positive review and look forward to seeing you and serving you again even better next visit!

I came in to pick up my second key, since it had to be...

I came in to pick up my second key, since it had to be ordered. Also to get a mechanical issue addressed. I was in and out in 30 minutes, including a drive with the mechanic to demonstrate the issue to him. The "problem" turned out to be a non-issue. Every staff member I came in contact with was friendly and helpful. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Always excellent service. I don’t mind the long drive to...

Always excellent service. I don’t mind the long drive to the Sanford location. The staff is extremely friendly and knowledgeable. I never have to wait long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Nickie, we're glad you had such a wonderful experience at Fred Anderson Toyota of Sanford! We do hope we can be of assistance in the future. Take care!

When Lacy showed me the vehicle (2021) Toyota, I knew it...

When Lacy showed me the vehicle (2021) Toyota, I knew it was not the one that I was perusing on the internet. I was looking at another vehicle without all the whistles and bells. I loved the vehicle that we bought just that I don't like someone telling me what was not the truth. In addition, I asked the salesman that I did not see the $500.00 military discount on the agreement/purchase papers. Somehow de dodged the response and said it's in there somewhere which I did not see. Otherwise, I have no other issues with my purchase. Somehow, the people that I dealt with are not listed below.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Your wonderful feedback of Fred Anderson Toyota of Sanford means a lot to us. We are so happy Lacy could help you with your vehicle! We hope to be of service to you again in the future. Safe travels!

Consumer response

Why reply without addressing issues that I queried. No matter what, skirting the issue is a company's response.

I had a tire that had a slow leak, I made an appointment...

I had a tire that had a slow leak, I made an appointment to have it repaired. After 2 hours waiting, I inquired what was taking so long, The technician said my car was next in line. I said I had made an appointment an that's when I expected service. He replied, that's not the way it works. I said that's the it works for me. I asked for my keys and got my car fixed in 45 minutes with out an appointment. This is the second time I've had with your service department. They misdiagnosed my prius, and it was going to cost $600.00, I took the car to a shop and they said the bulb had been installed incorrectly and they reinserted it. Therefore I have no plans of using your facility for any repair work, I now have a 2020 Corolla and will not have it serviced by your company

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent visit to Fred Anderson Toyota of Sanford. We'd like the opportunity to address this with you directly; please contact Bryan Newton- Service Director, at 919-895-6505. Thank you.