Fred Anderson Toyota of Sanford

I love going here. Everyone is super nice and you get in and out quickly! I bought my car in April of this year and every time that I come, it's great service.

Professional, and always smiling; and take time to go over what they are doing. The staff does take the time to make sure you get coupons and/or discounts. Car is washed. Really proud of all the staff and the way they go out of their way to make me feel special, and answer all questions I may have. I never feel rushed. Thank you for a truly no stress feeling.

Been dealing with them for many years now! Happy with sales and service departments! They are professional and advise you as they go along! The last time there was a technical hiccup and took more time than usual! These things happen and they were just so good about it!

Went in for regular service, usually takes an hour, but this last time, service was very poor, took 2 and a half hours for a simple tire rotation, I get it, they need a bay to work in, but it was all the service guy, he said I needed tires really bad, that I was less than 50% left on 60k mile tires, I told him that I was good, considering I only had 30k on them, then tried to sell me tire balance and alignment, "to get the best life out of my tires" I told him no, and then since I didn't get these, that I "would viid my warranty on the whole car" Overall, that one service writer made me never want to go back, so much even considering getting another brand vehicle

I was assigned to Michael when I dropped my car off for a 12 month maintenance check and was told I would be contacted when service was completed probably a little after an hour. After 2 hours I called to see if the service was complete and was given Michael's phone number so I could leave a voice message since he was busy. I called, left a voice message and never received a response. I picked my car up 4 1/2 hours after drop off and never received a call or text. Additionally two of the three folks at the service desk wore their masks around their chins the entire time I was inside which made me uncomfortable. I had chosen to have my car serviced in Sanford because I didn't want to deal with poor service at Pinehurst Toyota anymore. My previous experience at Fred Anderson Toyota was stellar so I was truly surprised by this most recent experience.

Had an 8:30 am express service appointment on 10/17/20. service rep said I should get an alignment check, I agreed, At 11:15 am I got my truck back, no alignment was done, I kept looking, no cars or trucks were having alignment, I was angry it took so long and did not mention the alignment, wasted enough time, and was not charged for alignment , at the oil change, I looked in on them, before they closed the hood, I noticed a nest on top of the engine,, they didnt notice it, they had to reopen the hood because I said something, then removed it

Mr. Hernandez answer my question/ make sure that the mechanic finish the work on my car completely because they forgot to do minor part of service for my car

We've dealt with Fred Anderson in Sanford since 2002 when we purchased our first new Tundra and we have always had good service. We recommend them to all our family and friends, who also have made purchases from them, with no complaints. Our Service Advisor Luther White was very friendly and we received great service. Thanks, W. Morgan

They provide me with great service. They are very informative and get you in and out when you need to. Always have been friend and helpful.

I had a great experience. Very professional staff. Thank you for the awesome service. A 25 word requirement results in a few bye bye's.