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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Good job everyone was friendly and courteous. Efficient...

Good job everyone was friendly and courteous. Efficient in scheduling. Car was ready on time. Service area was clean neat and organized. Employees we are alert and sensitive to customers needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have had past experience with Fred Anderson in...

We have had past experience with Fred Anderson in Sanford. It has always been a wonderful experience that's why we keep on going back and buying vehicles. Thank you to GM Craig for his continued professionalism and honesty. We will see you again for a our next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Had two recalls on vehicle. Appointment time was...

Had two recalls on vehicle. Appointment time was convenient with my schedule and notification of completion was prompt. Paperwork provided assured me that the recalled items had been replaced and assured that everything was in working order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We're so happy the team here at Fred Anderson Toyota of Sanford was able to help you out! We sincerely thank you for the positive review and look forward to seeing you again soon!

Love coming to Fred Anderson Toyota of Sanford. Everyone...

Love coming to Fred Anderson Toyota of Sanford. Everyone always makes you feel so great. Thank you for your GREAT service as always. See ya soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! If you have any further questions, please don't hesitate to reach out! Have a wonderful day!

Had an appointment for service. Dropped it off early....

Had an appointment for service. Dropped it off early. Vehicle was done ahead of appointment time. Great service always! We will always use Fred Anderson for our service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! We hope to see you soon! Safe travels!

Long wait but they found the trouble and fixed it. Turned...

Long wait but they found the trouble and fixed it. Turned out to be something they didn't need to charge for. I was happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are so happy to read such a great review about Fred Anderson Toyota of Sanford! Until the next time we meet, take care!

The service department makes this dealership outstanding....

The service department makes this dealership outstanding. Sales are good, family plan is good, but the service makes the whole better thanthe sum of the parts.i

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Sanford! If you have any further questions, please don't hesitate to reach out! Safe travels!

Charged me for an alignment on my truck that they never...

Charged me for an alignment on my truck that they never even did. they had to refund me The money when I called them on it. Makes me wonder how many other things they charge me for and never do will not be having my truck serviced here anymore and will probably go somewhere else for the new vehicle I’m about to buy

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joe, thank you for bringing this to our attention; we'd like the opportunity to address it with you directly. Please call General Manager Greg Davison at 919.895.6516 at your earliest convenience. Thank you.

As usual an excellent service , I was iin and out a...

As usual an excellent service , I was iin and out a little quicker than I expected and no issues with service department in any way at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience at Fred Anderson Toyota of Sanford! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Everyone was very nice and greeted me with a smile. Took...

Everyone was very nice and greeted me with a smile. Took car on time and did a good job with the service and car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. We're looking forward to your next visit with us! Take care!