Reviews
The worst dealership I ever dealt with with my 20 plus...
The worst dealership I ever dealt with with my 20 plus years of buying vehicles. Very dishonest personal that work at that dealership. Will not be purchasing a vehicle there anymore or recommending them to anyone
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello there, it's upsetting to hear that you did not receive the top-notch service we strive to provide here at Fred Anderson Toyota of Sanford. Please reach out to us at the following number at your earliest convenience so we may further assist you in working towards a resolution. Greg Davison (919) 935-0391
Service department was great and very helpful. Friendly...
Service department was great and very helpful. Friendly advisor and did not try to sell me extra service. Technician did a great job of explaining what he did and future services of souls need.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rchapin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great and courteous service. Great value. The service was...
Great and courteous service. Great value. The service was prompt and timely. Done sooner than expected and the price was amazing. Will be returning for future service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Juan, we're glad you had such a wonderful experience at Fred Anderson Toyota of Sanford! We sincerely thank you for the positive review and look forward to seeing you again soon!
Professional, courtesy, attentive. About my Toyota Camry...
Professional, courtesy, attentive. About my Toyota Camry from Fred Anderson for just one reason. It came with a lifetime warranty on the transmission and the motor as long as I kept up the oil changes. The oil changes are done at no charge. It’s a great investment and I would recommend it to anyone. It was even a used vehicle just Hass to have less than 50,000 miles on it to qualify.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Fred Anderson Toyota of Sanford. We're happy we could meet your expectations! We hope you have a great day!
Great Service Department. Kyle James was the Service...
Great Service Department. Kyle James was the Service Department Representative that I dealt with. I have a 2017 RAV4 that I brought in for it’s 65,000 mile service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mlcox, thank you so much for your positive comments about Fred Anderson Toyota of Sanford! We hope you have a great day!
geting "new" toyota inspected for my first time
I found the service department to be courteous, kind, and thorough in inspecting my recently purchased 2017 Toyota for the first time. The work was completed in a timely manner. Aaron Murchison, who sold us our "new" car, has been very diligent in communicating with us. As new customers as Fred Anderson Toyota, our experiences have been very positive. We're glad to be a part of our your "team." Sorry, but I don't remember the names of some of the staff that I dwelt with while there recently.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you so much for the positive review of Fred Anderson Toyota of Sanford! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
They worked hard to find a truck that met my criteria....
They worked hard to find a truck that met my criteria. Definitely appreciate all the hard work and effort they put in to finding the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carson, thank you for sharing your positive experience at Fred Anderson Toyota of Sanford! We are always more than happy to assist you if anything else comes up. Take care!
I had no appointment, short wait for car to be taken into...
I had no appointment, short wait for car to be taken into service. Entire time was good, I was made aware of findings and service continued. There was a chair outside of service where I could read and enjoy the breeze. Excellent care !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Elainem, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. Please don't hesitate to reach out if there's anything additional we can do for you.
They didn't listen
My 2015 Prius has been running rough. At low speeds, it seems to sputter and struggle to run smoothly. It feels like the fuel injection is incorrect. I shared this with the service team member. They came back saying the tires were the problem and that car alignment and tire balancing was needed. I accepted their recommendations. I am still diving a 2015 Prius that runs rough at low speeds. The engine is the source of the issue. Why could they not have investigated this issue differently?
- Customer service 1.0
- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about your recent experience in the service department. I would like to hear more about your visit and work towards a resolution. Please call me directly at the number listed below. Bryan Newton- Service Manager 919.895.6505
Richard Covington: No Pressure - Just Guidance
Richard was so very helpful when I visited the dealership mid-July to purchase a RAV4 Hybrid XSE. I told him exactly what I wanted based on my research and he didn't try to sell me anything else. On our test drive, Richard explained all the vehicle's accessories and had me ready to sign fairly quickly. The service from the manager to finance was friendly, professional, and no pressure to purchase anything additional. Thank you Fred Anderson!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Audrey, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
