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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Sold me

I did not have a good experience at Pinehurst Toyota with my last purchase so we looked for a dealership we were more comfortable with and could trust. Toyota Sanford was professional and honest. We will return for our next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Debby, we are so happy to read such a great review about Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

I loved my experience at Fred Anderson toyota!! My sales...

I loved my experience at Fred Anderson toyota!! My sales consultant Lacey Tripp was amazing and very helpful! I also love the car i got and the price was perfect for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback of Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

I am impressed with h the maintenance department, I...

I am impressed with h the maintenance department, I transferred my truck from a dealer in Pinehurst North Carolina due to the poor service that they provided. The whole staff is very professional and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience at Fred Anderson Toyota of Sanford! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

Outside Accommodations:

Thank you for a quick and efficient service visit.....my preference was to sit outside and I couldn't have been more pleased, you made social distancing for us a breeze. Again thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great car, great price

We chose an offsite 2020 Camry Hybrid XLE at a price that was very reasonable. The sales manager then offered us an on-site car, at the same price, with $5k more optional equipment. And a better color than our first choice car! Score!! The salesperson, Lacy Tripp, was very helpful and never pushy. He worked hard to get us a good deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience! Thank you so much again for your feedback! We hope you have a great day!

Always professional and friendly.

Danny was very helpful providing information on alternator for my Tundra. He informed me of up coming maintenance and using the Fred Anderson coupons. I had a savings of fifty dollars. Great guys, great place to bring my vehicle. I trust them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Steven, we really appreciate your positive review about Fred Anderson Toyota of Sanford! If you have any further questions, please don't hesitate to reach out! Have a good day!

While I am still very upset with the performance of my...

While I am still very upset with the performance of my 4Runner, really appreciate Kyle and his hard work to make the best of a poor situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Bettina, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Sanford. We are always more than happy to assist you if anything else comes up. Take care!

Great experience

Very caring and helpful people at this dealership. Made my experience very enjoyable. Would definitely recommend anyone in the market for a car/SUV. All star team in my opinion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Easy drop-off & Pick-Up

Friendly service with both drop off and pick up; easy and quick drop off and pick up. Someone Called to review service summary and let me know if was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Paula, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! Thank you so much again for your feedback! We hope you have a great day!

The staff actually cares. A rare quality. Always a...

The staff actually cares. A rare quality. Always a pleasure getting my car serviced at Fred Anderson Toyota of Sanford. Thank you very much! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Diane, we are so happy to read such a great review about Fred Anderson Toyota of Sanford! We hope to be of service to you again in the future. Safe travels!