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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Service was provided in a timely, professional manner....

Service was provided in a timely, professional manner. Kyle was courtesy and friendly. Service was performed as requested. You are requiring too many words for this survey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Clean and simple to get work done on my car.

Clean and simple to get work done on my car. Brought it in for oil, but I knew it needed more since we had just traveled from FL. Sure enough, we got some tires balanced and brake fluid changed. Runs fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave a review for us at Fred Anderson Toyota of Sanford. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Great Service

Getting service at Fred Anderson Toyota of Sanford is always a great experience. They are fast friendly and do a great job. Would highly recommend to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy that the team here at Fred Anderson Toyota of Sanford could provide you with a positive experience! Please reach out to us if there is anything else we can do for you. We hope you have a great day.

2017 Camry

I took my Camry in for NC NC State Inspection, was immediately greeted, a service personnel took my car and details. Within 30 minutes my car as inspected and washed. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are so happy to read such a great review about Fred Anderson Toyota of Sanford! If you have any further questions, please give us a call. We're always happy to help! We hope you have a wonderful day.

This was the worst car purchase I have ever made....

This was the worst car purchase I have ever made. Everything about this purchase has been complicated. Although the General manager has tried to make it right for some reason the purchase was still not worth the aggravation!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! Your recommendations will be escalated to the General Manager to be heard as well as addressed.

Good attention and acceptable time to finish the service,...

Good attention and acceptable time to finish the service, very polite employees and good communication with the customers. The waiting area was clean and organized

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Sanford! Please reach out to us if there is anything else we can do for you. We hope you have a great day.

So far I have no complaints. Always professional and on...

So far I have no complaints. Always professional and on time with service. I really like having Saturday’s to schedule service work. Also I like the complimentary car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! We do hope we can be of assistance in the future. Take care!

I was in and out of the Toyota service center. The...

I was in and out of the Toyota service center. The service wait time was not long at all. I look forward to my next service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

214 service and not even a car wash. Technicians were...

214 service and not even a car wash. Technicians were pleasant enough, however a car wash on a luxury vehicle should be required with every service appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

NC State Inspection

I have purchased vehicles and had them serviced at Sanford Toyota and had excellent service. The personnel are knowledgeable an friendly. They know Toyotas and offer suggestion to keep you reminded of when service maybe needed. They also wash my vehicles each time they are serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.