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Fred Anderson Toyota of Sanford

(2,276 reviews)
Visit Fred Anderson Toyota of Sanford
Sales hours: 8:30am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:00am–6:00pm
Tuesday 8:30am–7:30pm 7:00am–6:00pm
Wednesday 8:30am–7:30pm 7:00am–6:00pm
Thursday 8:30am–7:30pm 7:00am–6:00pm
Friday 8:30am–7:30pm 7:00am–6:00pm
Saturday 8:30am–7:30pm 7:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (919) 842-3750 (919) 842-3750
Used (919) 842-3752 (919) 842-3752
Service (919) 842-3013 (919) 842-3013

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota of Sanford from DealerRater.

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Service was great.

Service was great and advisor was knowledgeable as he knew what I needed done and explained everything in detail. Service was done right and was done in timely manner. I was told about 2 hours for the work and it was about 1 hour 45 minutes when advisor came out to get me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thrilled to hear you had a 5-star experience with our service department! Thanks for leaving this review.

Vehicle service

Our service experience surpassed our expectations in that everyone working there was pleasant and courteous. The work was completed thoroughly and quickly. Thank you very much. VR Joyce and Bud Benson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you rating our service department as 5-star! We hope to see you again soon.

Tire Replacement

This dealership is always awesome in everything they do for their customers. Tires were reasonably priced and installed within an hour plus of arriving at the dealership. The only complaint that I have is my low tire pressure light started flashing after leaving the dealer and continues to do it. Suspect it could be a faulty sensor which is common when having tires replaced. Not sure if the low tire light was on when I left the dealer or I just didn't notice at the time. Requires another trip to the dealership to diagnose. Overall very happy with the personnel in the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review, Joe! Take care.

Home town Service

Scheduled 10K mi. service the day prior, in & out in less than one hour. Shuttle service is 👌🏻. Staff are polite & professional. Highly recommended this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thanks for the recommendation and 5-star review, Thomas! We are always appreciate of receiving kind words from happy customers like you.

Services

Like any other times, services was great and fast. Service tech was prompt and very friendly. I was in and out which was great. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this positive review of our service department! Until next time, take care.

Ideal experience

We had an ideal experience... Tiffany was very helpful in getting us the deal we were looking for. This dealership offers a great deal of excellent services to you that are not offered at other dealerships. This is my first experience with these guys, but it won’t be my last.. Thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive review, Rico!

Amazing dealership, staff and service!

I had such a great overall experience with purchasing my vehicle. I always felt like they were trying to do their best for me and never made me feel like I was out of the loop. I was constantly updated by Tiffany and walked through every step. I will definitely be recommending in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you're happy, Ash! Thank you for sharing. Enjoy your new vehicle!

Airbag Recall

I came in for an airbag recall and the service was great and quick and very aware of what needed to be fixed. Brian was very helpful and handled everything that I needed. The loaner vehicle process was simple and I was very appreciative of how attentive they were during the visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us, Drew!

Awesome dealer

Bryant really looked after my wife and I during our purchase of our third vehicle from Fred Anderson. He is really a good guy to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave this positive review! Thank you for continuing to choose us for your vehicle needs.

Very good

I took my car to be service and the Toyota place in Sanford north Carolina did a very great job the even offered to wash my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving this positive review of our service department!