Reviews
Made appt. A month before dropping it off. They gave...
Made appt. A month before dropping it off. They gave option to wait for service, left vehicle due to having other errands called them 3 days later and they still had not even touched vehicle and had no time frame to when they could. Appt for recall and inspection bad customer service. No communication.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Our rep kept us informed was patient and listened to our...
Our rep kept us informed was patient and listened to our needs was very courteous
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job, service advisor Brian was very helpful and...
Great job, service advisor Brian was very helpful and very likable. Made me feel right at home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark in Parts ordered our tire was very courteous. Faye...
Mark in Parts ordered our tire was very courteous. Faye the appointment maker was very Friendly and courteous. Brian was friendly and got our tire on quickly and paying was expertly done. Thank you All.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took me in without an appointment and was done and...
Took me in without an appointment and was done and extremely satisfied in a reasonable amount of time.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Fast a friendly service! They always go above and beyond....
Fast a friendly service! They always go above and beyond. Thank you for all the help with our vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They have had my transit van two weeks, haven’t even...
They have had my transit van two weeks, haven’t even started on it. Rude customer service and service manager, once this repair is completed I will never use this dealership again. They really should have a going out of business sell, or at least close down the service department. Pitiful
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It was a great experience. Everyone was very helpful and...
It was a great experience. Everyone was very helpful and friendly. I was very pleased with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Management went the extra mile to get the best financing...
Management went the extra mile to get the best financing rate to help in getting an affordable payment. They also offered a great amount for my trade as well. The sales staff were also very friendly and helpful. I would recommend Classic Ford to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I dropped my suv off a day earlier only to be called the...
I dropped my suv off a day earlier only to be called the next day to tell me that one part of my recall was out in the ocean they knew that beforehand why didn’t they call me and let me know not to come so my suv had two recalls so the guy had the nerve to tell me why don’t I wait and have the both done at the same time I told him absolutely not my suv had been there since the day before and go ahead and do the roof rail for which they had parts for they didn’t do anything I’m totally disappointed my suv sat there a whole day for nothing just like my time is not important I will not be doing business with you all again
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
