Reviews
Great People
The people at Classis Ford in Smithfield North Carolina truly treated me like I was worth a million dollars even though I walked in with some credit issues they went to work for me to help me get not only a great deal but top rate finishing with Ford motor credit and I will be back in the future to buy from this dealer and this dealer only . Thanks Tim Radford
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service and very knowledgeable
Our sales person was very knowledgeable and friendly. We will be back. Seemed to have a lot energy and was not pushy, Enjoyed the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Small town attention with big city luxury
The salesman, Gregory E., very attentive to detail; the financial officer, Jennifer very personable. The manager was professional. Great dealership with a variety of vehicles from compact to luxury. Great, no-nonsense, fair pricing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
salethea baber sales consultant
I would like to say thanks to Salethea for her asistance in helping me find a vehicle that i feel will suit my transportation needs for a little while. My girl friend seems happy and impressed. the C-Max seems to fit my driving needs at the moment. Salethea was polite and patient yet profesional in pointing out the great benifits of the C-Max. she seemed knowlegable about the vehicle and inquired from others when I asked the unsual questions for expedient asistance. Thanks Salethea. You have asisted me to a happy motoring experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
My experience with this visit was awesome! Dean was very and informative and professional yet took the time to build a relationship with us. It made it more than just a business transaction and we left very satisfied. Jamil was very helpful with setting us up with a financial agreement that was very comfortable for us. And Jennifer made the paperwork process actually enjoyable. I would deal with this team anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Constant Professional
Lewis Allen is our family sales associate. He guided my mother to two Ford vehicles that were top-notch and affordable. When it came time to get me a starter Ford, I called Lewis with my ideal vehicle cost and requests. On the buy day, he had my choices ready so I didn’t have to wait. He didn’t try to sell me on the most expensive Ford because he honored my request for a Ford I could afford. At the end of the day, I drove home in a 2015 Ford Fiesta that I could comfortably afford. In five years, I expect to see Lewis to help me purchase a luxury buy, a Ford pick-up. Lewis Allen is the type of seller that cares about your bottom line. It might not make him rich, but he gets our loyalty every time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
fantastic
Salethea Barber (my salesperson) and Jamil (who worked out my financing details) were so professional and so helpful in helping me trade in my old vehicle and getting a newer vehicle at pretty much the same monthly payment but helped me go from a 17.9% interest rate to a 5.9% interest rate. I also appreciated how they seemed to be truly interested in helping me as a person and not just as another "sale". I would highly recommend their services to any of my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
sale lady Jackie Dickens
she is such a great salesman i love her she goes the extra mile t make sure you get what you are looking. So if you are looking a car ask for her
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
Excellent service, will recommend to everyone!!
I went in there nervously, because I had dealt with car dealerships ripping me off in the past. I spoke with Gene Ervin, and he walked me through the entire process and ended up saving me tons of money! Will definitely recommend this dealership to everyone I know that is in need of a car. Gene, especially, was very courteous and did everything he could for my situation. He provided excellent customer service and I felt comfortable with the entire process. I've never been happier with my purchase and I am one proud owner of a lovely '07 Ford Focus. Thanks Gene! And everyone else at Classic Ford of Smithfield!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customers still count!
It was wonderful to work with a dealership that wasn't just concerned about making "THE SALE". We were delighted to have a local dealership that is dependable and trustworthy. We plan on going back when it is time to replace this vehicle. We will definitely recommend this dealership to our family, friends and anyone else who is looking for the accountability that is hard to find nowadays.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
