Reviews
"Classic" Experience!
My husband and I recently married (1/3/15) and he easily convinced me that I should have a new car! We contacted a business associate at Classic Ford Sales, Inc. who connected us with Stewart "Dean" Ervin, sales consultant, thus beginning our extremely informative experience, one that neither one of us had ever had the pleasure to actually witness!! "Dean" went over the mechanics of the 2014 brand new Ford Edge including under the hood, under the roof and the exterior components of this exquisite automobile! As I left the dealership parking lot in my new car, I felt extremely comfortable and at ease with driving it to its new home!! Having this great purchase experience with Stewart "Dean" Ervin will surely be broadcasted to my friends and neighbors as they comment, "What a beautiful car, where in the world did you get it?!" Thank you Dean! You have made my new husband very happy because I am happy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
down to earth respectful customer service
During car shopping for a replacement vehicle I stopped in at Classic Ford , what I was shopping for was to fit my specific needs but not a specific model . My requirements were listened to carefully and price range respected ( most dealers I've worked with tend to try to bump up spending limits , not here ) after looking at many different vehicle's and considering my likes and dislikes Sidney showed me a vehicle which would fit , fuel economy was an issue , at this point we had been outside for quite a long time in unusually cold weather . He consulted with his supervisor about any other vehicles available to meet my requirements , which they did have one not fully detailed but already serviced and actually lower in price , higher in miles but a perfect match . Between Sidney and his supervisor and final billing it was a comfortable experience and I will be back again for the next one that's already planned due to the extra effort to take care of me without being pushed into something I didn't want or an attempt to make me stretch my budget just for the sale . Glad to see a dealership that operates in this manner ! Thanks .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
very pleased with great customer service
All staff was very friendly & helpful, made us feel like they really appreciated our business. Great customer service answered all questions about the truck. Was very knowledgeable about the features & warrenty, explained very thing in detail. Was not pushy with the sale, give us plenty of time to discuss it through. Was willing to work with us on what we could & wanted to do on down payment, monthly payments, trade in verses no trade in, interest rate & months financed for. Was very pleased & would buy another vehicle from them again & would recommend anyone to go by & let them help you with your next vehicle. Great dealership in a small town with big town selection without having to go to a big town. Nice to keep local money in the small town.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great!
Jacqueline Dickens is wonderful girl, we love her. The experience was fun, entertaining, and a learning experience. We will tell all our friends and relatives about Classic Ford and Jacqueline Dickens.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service!!
I want to thank my salesperson Patrick!!! I want to also thank Jameel, Tim and Jennifer! Excellent Customer service! I will definitely recommend Classic Ford in Smithfield to anyone who is looking to buy a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
?ew truck purchase
I had a very good experience with my salesman Sidney and the team at classic ford. They were professional quick to respond and easy to deal with. I went in never having been there before and walked out with a great deal and new truck in just a few hours. Definitely not your typical car dealership and all the negative connotation that goes with most dealers. I would highly recommend Sidney and the staff at classic ford in Smithfield.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Classic Ford: A Class Act
Can't say enough about the great sales team at Classic Ford in Smithfield. We went in yesterday to look for a new vehicle with great gas mileage. Lewis Allen spent lots of time showing us different options and spent even more time walking us through the amazing array of features on the 2015 Ford Fusion Hybrid that we ended up selecting. We couldn't be happier with the service he provided. We also enjoyed reconnecting with the sales manager, Jamil Stanton, who helped structure the financing in a way that satisfied our needs and our budget. Many thanks to him, to Lewis, and several others that helped to make the experience successful and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sidney was awesome!!!!
From there beginning I was greeted with a warm smile and someone that was genuinely looking to find a car that fit our needs. The staff was professional and courteous. He brought us beverages while we waited for him to pull up the vehicle to the front door. A pleasant experience I might say. When ever looking for a car I will always come to classic!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great service
Salethea was awsome she helped me find my vehicle I wanted and worked with me to get it. Everything that she did for me earned my business for the long run. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Greatful
I must say that I really thank everyone that was involved in selling me my new car. everyone was very helpful and professional. Sister Baber is a great sales person and have a great personality. I will surely recommend others to see you all for their next vehicle. Have a great day and Happy new year. William Glenn Lofton
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
